Strategic Partnerships & Client Experience Lead

International SOS; Jakarta Pusat; On-site; IDR 1,100,000,000 - 1,600,000,000; Full time

Job summary

International SOS in Jakarta is seeking a Partnership Development professional to build and expand a global partner network for concierge services. The role focuses on creating revenue-generating offers and managing partner relationships across travel, dining, retail, and lifestyle categories.

You will sign agreements, evaluate partners, and ensure quality control while collaborating with marketing and service delivery to deliver compelling client benefits and loyalty programs.

Qualifications

• Proven ability to acquire and manage strategic partnerships.
• Strong communication and negotiation skills.
• Understanding of loyalty and lifestyle partnerships is a plus.
• Experience with marketing campaigns and promotional offers.
• Ability to work with cross-functional teams.

Responsibilities

• Generate revenue by developing offers and partner networks to meet client needs.
• Sign agreements with partners for benefits and promotions across sectors.
• Evaluate partners and offerings and manage quality control.
• Establish partner deliverables, discounts & special offers.
• Collaborate with Aspire Lifestyles markets to leverage global presence.
• Record partners/offers in a global knowledge base for concierge recommendations.
• Work with Service Delivery to train Concierge Consultants on partner offers.

Skills

Partner acquisition

Relationship building

Marketing strategy

Client servicing

Event management

Digital marketing

Education

Diploma in Marketing / Business Management / Communication

Job description

International SOS in Jakarta is seeking a Partnership Development professional to build and expand a global partner network for concierge services. The role focuses on creating revenue-generating offers and managing partner relationships across travel, dining, retail, and lifestyle categories.

You will sign agreements, evaluate partners, and ensure quality control while collaborating with marketing and service delivery to deliver compelling client benefits and loyalty programs.