Strategic Growth Account Executive - Indonesia

Lalamove; Indonesia; Vor Ort; IDR 240.000.000 - 420.000.000; Vollzeit

Zusammenfassung

Lalamove is seeking an Account Executive in Indonesia to grow and retain demand from business clients. You will manage key accounts, negotiate contracts, and drive revenue growth on the Lalamove platform.

You'll report to the Business Development Manager. The role requires a data-driven, client-focused mindset, strong communication, and the ability to manage multiple priorities with integrity and urgency in a fast-paced environment.

Qualifikationen

• BA/BS degree in Business Administration or relevant field.
• Proven work experience as an Account Manager or similar role.
• Skilled in data analytics tools and reporting.
• CRM software experience (Freshworks, Salesforce, Zoho) and strong MS Office know-how.

Aufgaben

• Act as the primary point of contact for customer account management and establish trusted relationships with key accounts and stakeholders.
• Ensure timely and successful delivery of solutions aligned with client needs and objectives.
• Identify opportunities in existing accounts for cross-selling and upselling, driving revenue growth and customer value.
• Negotiate contracts and close agreements to maximize profits.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Proactively develop new business with existing clients and identify areas for improvement.
• Forecast and track key account metrics to inform strategic decision-making and drive business growth.
• Assist with challenging client requests or issue escalations as needed.
• Planning, executing and evaluating retention program

Kenntnisse

Leadership

Prioritization

Structured thinking

Integrity

Data-driven

Verbal communication

Ausbildung

BA/BS in Business Administration or relevant field

Tools

Freshworks

Salesforce

Zoho CRM

MS Excel

MS PowerPoint

Jobbeschreibung

Lalamove is seeking an Account Executive in Indonesia to grow and retain demand from business clients. You will manage key accounts, negotiate contracts, and drive revenue growth on the Lalamove platform.

You'll report to the Business Development Manager. The role requires a data-driven, client-focused mindset, strong communication, and the ability to manage multiple priorities with integrity and urgency in a fast-paced environment.