Strategic Account Manager - Growth & Partnerships

Mitra Mandiri; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. Mitra Mandiri Informatika seeks a proactive Account Manager in Jakarta to build and maintain strong client relationships across banking and government sectors.

You will be the lead contact for key accounts, negotiate contracts, and help grow ERP service adoption. With 1–2 years' related experience and a solid grasp of sales processes, you will collaborate with internal teams, manage client projects end-to-end, and drive initiatives to boost satisfaction and retention while upholding a

Qualifications

• Bachelor’s or Diploma in any field is required.
• 1–2 years of related field experience preferred.
• English communication is a plus.
• ERP sales experience is advantageous.
• Experience in sales/account management preferred.
• Strong account management and client relationship skills.
• Detail oriented with good technical understanding of software/hardware.

Responsibilities

• Establish and maintain professional relationship with clients
• Visit Account Management
• Serve as the lead point of contact for all customer account management matters
• Negotiate contracts and close agreements to maximize profits
• Upsell a company’s services and solutions.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Assist with challenging client requests or issue escalations as needed
• Manage a client’s projects from beginning to end.
• Help develop initiatives to increase customer satisfaction and retention.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Continue their assessment of a client’s needs and business objectives.

Skills

Diploma or Bachelor's degree

1-2 years experience

English communication

ERP sales

Supply chain management

Account management

Detail oriented

Technical competence

Negotiation

Team player

Written and oral communication

Stress management

Professional image

Education

Diploma or Bachelor's Degree

Job description

PT. Mitra Mandiri Informatika seeks a proactive Account Manager in Jakarta to build and maintain strong client relationships across banking and government sectors.

You will be the lead contact for key accounts, negotiate contracts, and help grow ERP service adoption. With 1–2 years' related experience and a solid grasp of sales processes, you will collaborate with internal teams, manage client projects end-to-end, and drive initiatives to boost satisfaction and retention while upholding a