Storytelling-Driven Sales Executive

infinID; Jakarta Selatan; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

infinID in South Jakarta, Indonesia is seeking a results-driven sales professional to manage inquiries and guide them from first contact to decision. This role is core to our sales process, requiring proactive outreach via calls, WhatsApp, and emails, and a focus on building trust and closing deals.

You will master storytelling to align product benefits with customer needs, maintain a healthy CRM, and collaborate with operations or product teams to ensure a smooth process and achieve targets.

Qualifications

• Demonstrated customer-centric approach with ability to understand client needs.
• Proven sales experience managing pipeline from first contact to close.
• Excellent verbal and written communication with persuasive storytelling.
• Tech-savvy with CRM systems and digital tools.
• Ambitious and target-driven with a track record of converting leads.
• Experience in hospitality, SaaS, or customer-facing industries is a plus.

Responsibilities

• Lead engagement with inbound inquiries via calls, WhatsApp, and email to convert to customers.
• Apply storytelling to relate product benefits to customer needs.
• Communicate confidently and warmly to keep prospects engaged and moving toward close.
• Manage the sales pipeline from start to finish to meet or exceed targets.
• Build and nurture relationships through active listening and clarifying questions.
• Document all interactions in the CRM to maintain a healthy pipeline.
• Collaborate with operations or product teams to ensure a smooth sales process.
• Record activities in the CRM for data accuracy and follow-up planning.

Tools

CRM systems

Sales tools

Job description

infinID in South Jakarta, Indonesia is seeking a results-driven sales professional to manage inquiries and guide them from first contact to decision. This role is core to our sales process, requiring proactive outreach via calls, WhatsApp, and emails, and a focus on building trust and closing deals.

You will master storytelling to align product benefits with customer needs, maintain a healthy CRM, and collaborate with operations or product teams to ensure a smooth process and achieve targets.