Store Supervisor (JAMTANGAN.COM)

PT Ming Jaya Sejahtera; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 72,000,000 - 108,000,000; Full time

Job summary

Jamtangan.com is hiring a Store Supervisor to lead the JAMTANGAN.COM Store Jabotabek area. The role focuses on driving sales, ensuring top customer satisfaction, and developing staff through hands-on coaching.

The ideal candidate has 2+ years in store supervision, excels in team management and VM, and acts as a trusted watch consultant while upholding company SOPs and brand knowledge.

Qualifications

• Minimum 2 years as Store Supervisor in retail.
• Proven ability to lead and develop a team.
• Strong selling skills and floor management experience.
• Excellent service orientation and SOP adherence.
• Knowledge of brand and watch consulting.

Responsibilities

• Lead and develop the store team through coaching.
• Drive sales performance and customer satisfaction.
• Build and maintain client relationships per policy.
• Motivate the team to grow the business.
• Create a positive work environment and foster innovation.
• Instill client-centric mindset to maximize repurchases.
• Oversee promotions and marketing promos.
• Manage inventory control and monthly sales reporting.

Skills

Team management

Sales skills

Customer service

Visual Merchandising

Networking skills

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor. The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

Lead and develop the store team through inspiring hands-on management and coaching.

Manage and coach the team into building sustainable.

Client relationships, ensuring that every client is treated according to the company policy.

Manage and motivate the team to drive the business.

Create a positive work environment, empower the team, encourage innovative solutions.

Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.

Controlling promote and offer the marketing promo.

Inventory Control and monthly reporting sales.

Requirements:

2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.

Excellent ability in team management & development.

Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).

Confident, high level in social and networking skills

Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.

Willing to work in JAMTANGAN.COM Store Jabotabek area when needed.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hello, we are Jamtangan.com, an online platform that sells original high quality watches. Since 2014, Jamtangan.com has sold more than 1 million watches through the website and mobile app. Currently, Jamtangan.com has become a giant in the competition with more than 150 employees at our office in Surabaya and Jakarta, Indonesia.

Jamtangan.com has already reached the number 1 online watch store in Indonesia and our vision is to be the number 1 online watch store in the world. Jamtangan.com not only provides quality products and services, but also we build content hubs to gain value for our customers.

Just like doing triathlon, Jamtangan.com tries to set up a website and app to meet 3 main goals. Firstly, we want to help people find the perfect watch they need. Next, we try to develop the user experience of our website and app as well as to expand it to be more integrated solutions for our customers.

By now, Jamtangan.com has acquired more than 300,000 website members and 80,000-90,000 visitors per day. With the total download more than 157,240 from Android and 26,860 from iOS users, Jamtangan.com can achieve 5000+ customer’s orders daily in a peak season.

Hello, we are Jamtangan.com, an online platform that sells original high quality watches. Since 2014, Jamtangan.com has sold more than 1 million watches through the website and mobile app. Currently, Jamtangan.com has become a giant in the competition with more than 150 employees at our office in Surabaya and Jakarta, Indonesia.

Jamtangan.com has already reached the number 1 online watch store in Indonesia and our vision is to be the number 1 online watch store in the world. Jamtangan.com not only provides quality products and services, but also we build content hubs to gain value for our customers.

Just like doing triathlon, Jamtangan.com tries to set up a website and app to meet 3 main goals. Firstly, we want to help people find the perfect watch they need. Next, we try to develop the user experience of our website and app as well as to expand it to be more integrated solutions for our customers.

By now, Jamtangan.com has acquired more than 300,000 website members and 80,000-90,000 visitors per day. With the total download more than 157,240 from Android and 26,860 from iOS users, Jamtangan.com can achieve 5000+ customer’s orders daily in a peak season.