SME Relationship Manager — Grow Emerging Businesses

Permata Bank; Denpasar; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PermataBank is seeking an experienced SME Banking professional in Indonesia to acquire and deepen relationships with small-to-medium enterprise clients. The role focuses on understanding client needs, advising on transactional and lending solutions, and maintaining compliance with regulations.

You will work closely with business partners to deliver appropriate financing and banking services, while growing revenue and ensuring customer satisfaction across SME portfolios.

Qualifications

• Bachelor's degree in any major with business exposure is preferred.
• Experience in SME banking and client relationship management is required.
• Strong analytical, problem solving, and negotiation skills.

Responsibilities

• Acquire new SME (Emerging Business Banking) customers.
• Maintain and deepen relationships with existing and prospective SME clients.
• Identify customer needs for transaction and lending solutions.
• Act as a business partner, advising on alternative solutions and services.
• Deliver quality lending and monitor loan performance.
• Ensure compliance with prevailing regulations.

Skills

SME Banking

Relationship Management

Lending / Credit

Analytical thinking

Communication

Education

Bachelor's Degree

Job description

PermataBank is seeking an experienced SME Banking professional in Indonesia to acquire and deepen relationships with small-to-medium enterprise clients. The role focuses on understanding client needs, advising on transactional and lending solutions, and maintaining compliance with regulations.

You will work closely with business partners to deliver appropriate financing and banking services, while growing revenue and ensuring customer satisfaction across SME portfolios.