Growth-Focused Business Banking RM, Surabaya

China, Beijing Branch; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

DBS Bank in Surabaya is seeking a Relationship Manager to develop and maintain strong connections with small and medium-sized business clients in the Surabaya Sungkono region. You will understand client needs and tailor financial solutions, while collaborating with credit and operations to ensure seamless service delivery.

The role emphasizes proactive opportunity identification, cross-selling bank products, and active participation in client events to boost the bank's visibility and brand.

Qualifications

• Experience in banking or financial services preferred.
• Strong interpersonal and communication skills to build client rapport.
• Excellent problem-solving and analytical abilities to tailor financial solutions.
• Proficient with relevant banking software applications.
• Able to work independently and in a team.
• Commitment to delivering exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with small and medium-sized business clients in the Surabaya Sungkono region.
• Understand the client's business needs and provide tailored financial solutions to support growth.
• Proactively identify new business opportunities and cross-sell bank products and services.
• Collaborate with internal teams, such as credit and operations, to ensure seamless service delivery.
• Actively participate in client events and networking activities to enhance visibility and brand.
• Maintain accurate and up-to-date client records and documentation.

Skills

Relationship building

Communication

Problem solving

Analytical thinking

Teamwork

Client networking

Tools

Banking software

Job description

DBS Bank in Surabaya is seeking a Relationship Manager to develop and maintain strong connections with small and medium-sized business clients in the Surabaya Sungkono region. You will understand client needs and tailor financial solutions, while collaborating with credit and operations to ensure seamless service delivery.

The role emphasizes proactive opportunity identification, cross-selling bank products, and active participation in client events to boost the bank's visibility and brand.