SME Relationship Manager - Jakarta

Funding Societies | Modalku Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 538,793,103 - 897,988,505; Full time

Benefits offered by this job

Flexible paid vacations

Health insurance

Mental health and wellness support

Tech support with company laptop

Job summary

Funding Societies | Modalku Group in Jakarta is seeking a dedicated Relationship Manager to join their SME team. The ideal candidate should possess 2-3 years of experience in SME financing or B2B sales and excel in a fast-paced fintech environment.

Responsibilities include generating leads, pitching products, and identifying customer needs while maintaining existing relationships. The company offers flexible paid vacations, health insurance, and support for mental wellness, emphasizing a people-centric culture.

Qualifications

• 2-3 years of experience in SME financing and/or B2B sales.
• Strong understanding of general industries knowledge.
• Possession of a good network of SME businesses.

Responsibilities

• Generate leads for SME financing and expand existing relationships.
• Identify borrower's needs to create unique customer solutions.
• Present and pitch products to potential customers.

Skills

SME financing experience

B2B sales skills

Negotiation skills

Communication skills

Analytical thinking

Job description

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank among many others. Funding Societies | Modalku provides business financing to small and medium‑sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Core values (GETFS)

• Grow Relentlessly: Strive to become our best, most authentic selves
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation
• Focus on Impact: Create impact through bias for action and tangible results
• Serve with Obsession: Build win‑win relationships for the long‑term by having a customer obsession

Job Title: Relationship Manager

We are looking for a Relationship Manager for our fast‑growing SME team in Jakarta. Our ideal teammate will have a strong SME Banking experience. You are comfortable working in the fast‑paced environment of a fintech in growth mode, while also having an eye for the nuances that make or break a brand.

What you will do

• Generate leads for SME financing that includes qualifying leads, retaining and expanding existing relationships, and following up inquiries from potential SME leads
• Identify borrower's needs, which may create unique, innovative, and high‑value customer solutions
• Present and pitch products to potential customers and negotiate the terms and conditions
• Undertake and log comprehensive fact finds with both existing and new clients, establishing the key specific business needs, benefits sought, and any potential barriers to sale
• Take an active involvement and assist in the preparation of any major project and partnership tender as required

Requirements

• 2‑3 years of experience in SME financing and/or B2B sales with ability to adapt to commercial business
• Have a good understanding of general industries knowledge and specific focus on 1 or 2 industries
• Possession of good network of SME businesses with the ability to expand and develop new relationships with SME businesses
• Excellent communication skills; strong negotiation skill and persuasive selling skill
• A hunter personality with critical and analytical thinking

Benefits

• Time off – We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries
• Flexible working – We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life
• Medical benefits – We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too
• Mental health and wellness – We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org‑wide fitness initiatives and engage partners to provide well‑being coaching
• Tech support – We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

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