Service Tendering Specialist

Hitachi, Ltd.; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

Hitachi Energy in Jakarta is seeking an experienced Sales Engineer to drive and monitor the service sales strategy, develop bids and proposals, and coordinate with suppliers and internal teams to win new business.

The role requires strong technical and commercial capabilities, proposal estimation, tender management and risk analysis, with excellent communication and planning skills. You will work in a fast-paced environment with a focus on delivering compliant, high-quality bids.

Qualifications

• Degree in Electrical Engineering.
• Experience in Sales Engineering or project control related to transformer products, substations, LV/MV/HV switchgear.
• Knowledge of substations in electrical power market.
• Experience in proposal estimation, tender management, risk analysis.
• Strong time management, presentation and planning skills.
• Proficient in Microsoft Office (Word, Excel, PPT) and Salesforce.
• Excellent collaboration and communication abilities.
• Good in English communication.

Responsibilities

• Provide technical support to Sales Managers during meetings and prepare proposals including technical and cost elements.
• Identify vendors for equipment and services, evaluate supplier offers, and archive documentation.
• Ensure well-documented tenders with full costs and assess risks in bids and contracts.
• Participate in Risk Review procedures and coordinate inputs from related functions.
• Regularly report bid status using defined tools and analyze win/loss reasons.
• Collaborate with Supply Chain Management to coordinate subcontractor requests.
• Ensure compliance with external and internal regulations and guidelines.
• Prepare post-order documentation and handover following commercial processes.
• Uphold Hitachi Energy's core values of safety and integrity.

Skills

Proposal estimation

Tender management

Risk analysis

Time management

Presentation

Planning

English communication

Education

Bachelor's degree in Electrical Engineering

Tools

Microsoft Office

Salesforce

Job description

Job Summary

You'll be responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.

How you’ll make an impact

• You will provide any necessary technical support to Sales Managers during technical meetings, responsible for collecting all information needed to prepare the proposal, including both technical and cost elements and creating and complete bid documents (Technical proposal and Commercial proposal based on customer specification or customer bid document or customer budget).
• You will identify potential vendors for equipment and materials and service required in the project and technically evaluate supplier offers to check match with specifications, collect and archive documentation regarding the offer/order and records assumptions and decisions taken during the development process.
• You will ensure tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs, identify potential risks in the bids, quotations, estimate, and in any related contract agreements across customers/channels.
• You will provide information and/or participate in the Risk Review procedure and process in accordance with Hitachi Energy policy, ensure that inputs from related functions for editing activities are provided on time and according to established quality procedures.
• You will regularly report the status of the bids using defined tools and collects and analyses the reasons for tenders being lost and won.
• You will collaborate with Supply Chain Management to coordinate requests to subcontractors.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Preparing post order documentation and following applicable commercial processes prior to handover.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Degree in Electrical Engineering.
• Minimum 5 years of experience in Sales Engineering field or working as Project control role with relevant to transformer products, power substation, LV, MV and HV switchgear is preferred.
• Solid knowledge of substations within the electrical power market.
• Experience in proposal estimation, tender management, and risk analysis.
• Time management, presentation, and planning skills. The ability to relate technical information to non-technical customers.
• Expert in Microsoft Office (Word, Excel, PPT) & Salesforce.
• Strong in collaborative and communication skills.
• Good in English communication.