Service Sales Specialist

Hitachi Energy; Indonesia; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

Hitachi Energy seeks a Sales Engineering professional to drive service sales strategy, develop bids, and align proposals with customer requirements and budgets while meeting technical standards.

The role focuses on defining tender strategies, coordinating with suppliers and internal teams, and delivering robust technical and commercial proposals to win new business in the power substation and transformer segments.

Qualifications

• Degree in Electrical Engineering.
• 5+ years in Sales Engineering or project control related to transformers/substations.
• Solid knowledge of substations in electrical power market.
• Experience in proposal estimation, tender management and risk analysis.
• Strong time management, planning and presentation skills.
• Proficient in Microsoft Office and Salesforce.
• Strong collaboration and communication skills.
• Good English communication.

Responsibilities

• Provide technical support to Sales Managers during meetings and prepare bid documents.
• Identify potential vendors and evaluate offers against specs.
• Ensure tenders are well documented with full costs and risks.
• Support Risk Review procedures per Hitachi Energy policy.
• Regularly report bid status and analyze win/loss reasons.
• Collaborate with Supply Chain Management to coordinate subcontractors.
• Ensure compliance with regulations and guidelines.
• Prepare post-order documentation and handover.

Skills

Collaboration

Communication

English Proficiency

Time Management

Presentation

Education

Electrical Engineering degree

Tools

Microsoft Office

Salesforce

Job description

Job Summary

You'll be responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.

Job Summary

You'll be responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.

How You’ll Make An Impact

• You will provide any necessary technical support to Sales Managers during technical meetings, responsible for collecting all information needed to prepare the proposal, including both technical and cost elements and creating and complete bid documents (Technical proposal and Commercial proposal based on customer specification or customer bid document or customer budget).
• You will identify potential vendors for equipment and materials and service required in the project and technically evaluate supplier offers to check match with specifications, collect and archive documentation regarding the offer/order and records assumptions and decisions taken during the development process.
• You will ensure tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs, identify potential risks in the bids, quotations, estimate, and in any related contract agreements across customers/channels.
• You will provide information and/or participate in the Risk Review procedure and process in accordance with Hitachi Energy policy, ensure that inputs from related functions for editing activities are provided on time and according to established quality procedures.
• You will regularly report the status of the bids using defined tools and collects and analyses the reasons for tenders being lost and won.
• You will collaborate with Supply Chain Management to coordinate requests to subcontractors.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Preparing post order documentation and following applicable commercial processes prior to handover.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

• Degree in Electrical Engineering.
• Minimum 5 years of experience in Sales Engineering field or working as Project control role with relevant to transformer products, power substation, LV, MV and HV switchgear is preferred.
• Solid knowledge of substations within the electrical power market.
• Experience in proposal estimation, tender management, and risk analysis.
• Time management, presentation, and planning skills. The ability to relate technical information to non-technical customers.
• Expert in Microsoft Office (Word, Excel, PPT) & Salesforce.
• Strong in collaborative and communication skills.
• Good in English communication.

Publication date : 2026-08-24