Service Sales Specialist

Hitachi, Ltd.; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Hitachi Energy in Jakarta seeks a Sales Engineer to drive service sales strategy, develop proposals per customer needs and budgets, and ensure technical standards are met.

You will support Sales Managers, coordinate with suppliers, prepare bid documents, and monitor tender progress while upholding safety and integrity.

Qualifications

• Degree in Electrical Engineering.
• Minimum 5 years of experience in Sales Engineering or project control with transformer products knowledge preferred.
• Solid knowledge of substations within the electrical power market.
• Experience in proposal estimation, tender management, and risk analysis.
• Time management, presentation, and planning skills; ability to relate technical information to non-technical customers.
• Expert in Microsoft Office and Salesforce.
• Strong collaboration and communication skills.
• Good in English communication.

Responsibilities

• Provide technical support to Sales Managers during meetings and prepare technical and commercial bid documents.
• Identify potential vendors for equipment and materials and evaluate supplier offers against specifications.
• Ensure tenders are documented with full costs and identify risks in bids and contracts.
• Participate in Risk Review procedures per Hitachi Energy policy and coordinate inputs.
• Regularly report bid status and analyze reasons for wins and losses.
• Coordinate with Supply Chain Management to requisition subcontractors.
• Ensure compliance with external and internal regulations and guidelines.
• Prepare post-order documentation and handover processes.
• Uphold Hitachi Energy's values of safety and integrity.

Skills

MS Office

English communication

Time management

Presentation skills

Collaboration

Proposal writing

Education

Bachelor's degree in Electrical Engineering

Tools

Salesforce

Job description

Job Summary

You'll be responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.

How you’ll make an impact

• You will provide any necessary technical support to Sales Managers during technical meetings, responsible for collecting all information needed to prepare the proposal, including both technical and cost elements and creating and complete bid documents (Technical proposal and Commercial proposal based on customer specification or customer bid document or customer budget).
• You will identify potential vendors for equipment and materials and service required in the project and technically evaluate supplier offers to check match with specifications, collect and archive documentation regarding the offer/order and records assumptions and decisions taken during the development process.
• You will ensure tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs, identify potential risks in the bids, quotations, estimate, and in any related contract agreements across customers/channels.
• You will provide information and/or participate in the Risk Review procedure and process in accordance with Hitachi Energy policy, ensure that inputs from related functions for editing activities are provided on time and according to established quality procedures.
• You will regularly report the status of the bids using defined tools and collects and analyses the reasons for tenders being lost and won.
• You will collaborate with Supply Chain Management to coordinate requests to subcontractors.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Preparing post order documentation and following applicable commercial processes prior to handover.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Degree in Electrical Engineering.
• Minimum 5 years of experience in Sales Engineering field or working as Project control role with relevant to transformer products, power substation, LV, MV and HV switchgear is preferred.
• Solid knowledge of substations within the electrical power market.
• Experience in proposal estimation, tender management, and risk analysis.
• Time management, presentation, and planning skills. The ability to relate technical information to non-technical customers.
• Expert in Microsoft Office (Word, Excel, PPT) & Salesforce.
• Strong in collaborative and communication skills.
• Good in English communication.