Senior ServiceNow HAM Pro & Integrations Engineer

Tata Consultancy Services Limited; Jakarta Pusat; In loco; IDR 180.000.000 - 360.000.000; Tempo pieno

Descrizione del lavoro

Tata Consultancy Services Limited is seeking an experienced ServiceNow developer to design, configure, and enhance HAM Pro solutions, manage hardware asset lifecycles, and improve CMDB data quality. You will build integrations with SAP, Oracle, Jira, Workday, Okta, and cloud platforms, while delivering dashboards and scalable workflows.

With 5+ years in ServiceNow, you will contribute to enterprise transformation projects, collaborate with stakeholders, and support upgrades and production

Competenze

• 5+ years of hands-on ServiceNow development experience.
• Strong expertise in HAM Pro, CMDB, and ServiceNow Integrations.
• Experience with Discovery, MID Server Administration, ITOM/Service Mapping.
• Experience with REST & SOAP APIs, IntegrationHub, Import Sets & Transform Maps.
• Experience building ServiceNow dashboards, reports, and KPIs.
• Experience delivering ServiceNow transformation projects in enterprise environments.

Mansioni

• Design, configure, and enhance ServiceNow HAM Pro solutions.
• Manage hardware asset lifecycle processes from procurement to disposal.
• Maintain and improve CMDB data quality, governance, and asset relationships.
• Configure asset synchronization between CMDB, Discovery, and HAM Pro.
• Develop integrations using REST and SOAP APIs, IntegrationHub, MID Server.
• Implement Import Sets & Transform Maps for data integration.
• Integrate ServiceNow with SAP, Oracle, Jira, Workday, Okta, AWS, Azure, and monitoring tools.
• Build and customize ServiceNow applications, workflows, and automations.
• Develop dashboards, reports, and KPIs to improve asset visibility and decision-making.
• Support platform upgrades, testing, deployments, and production support.
• Collaborate with stakeholders to gather requirements and deliver scalable ServiceNow solutions.

Conoscenze

HAM Pro

CMDB

ServiceNow Integrations

Discovery

MID Server

ITOM / Service Mapping

REST APIs

SOAP APIs

IntegrationHub

Import Sets

Transform Maps

Flow Designer

Asset lifecycle

Strumenti

Jira

Workday

SAP

Oracle

Okta

Azure

AWS

Descrizione del lavoro

Tata Consultancy Services Limited is seeking an experienced ServiceNow developer to design, configure, and enhance HAM Pro solutions, manage hardware asset lifecycles, and improve CMDB data quality. You will build integrations with SAP, Oracle, Jira, Workday, Okta, and cloud platforms, while delivering dashboards and scalable workflows.

With 5+ years in ServiceNow, you will contribute to enterprise transformation projects, collaborate with stakeholders, and support upgrades and production