Senior ServiceNow Developer – ITOM, CMDB & Discovery Expert

Tata Consultancy Services Limited

Jakarta Pusat

On-site

IDR 350,000,000 - 550,000,000

Full time

7 days ago

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Job summary

Tata Consultancy Services Limited in Jakarta, Indonesia, seeks an experienced ServiceNow Developer to design, implement, and optimize CMDB, Discovery, and ITOM solutions. You will configure MID Servers, patterns, and integrations, and ensure data quality and governance across enterprise-scale deployments.

Ideal candidates have 5+ years of hands-on ServiceNow development, strong ITIL knowledge, and a solid track record with REST/SOAP integrations and IntegrationHub.

Qualifications

5+ years hands-on ServiceNow development experience.
Strong CMDB, Discovery, MID Server administration, and ITOM expertise.
Experience with enterprise-scale ServiceNow implementations.
Familiarity with ITIL processes and best practices.

Responsibilities

Design, implement, and maintain ServiceNow CMDB and Discovery solutions.
Configure Discovery, MID Servers, probes, sensors, and patterns.
Develop and customize ServiceNow using Business Rules, Client Scripts, Script Includes, UI Policies & UI Actions, Flow Designer.
Build integrations using REST/SOAP APIs and IntegrationHub.
Create reports and dashboards; support upgrades and deployments.
Collaborate with stakeholders to deliver scalable ITOM solutions.

Skills

ServiceNow development

CMDB

Discovery

MID Server

Service Mapping

ITOM

REST/SOAP integrations

ITIL knowledge

Enterprise-scale deployments

Tools

IntegrationHub

APIs (REST/SOAP)

Job description

Ideal candidates have 5+ years of hands-on ServiceNow development, strong ITIL knowledge, and a solid track record with REST/SOAP integrations and IntegrationHub.

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