Store Supervisor (Bekasi)

PT. ADIDAS INDONESIA; Bekasi; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

adidas Retail Indonesia is hiring a Store Supervisor for our store located in Summarecon Mall Bekasi 2.

You will contribute to store profitability by meeting or exceeding sales and KPI targets, coordinating team members to deliver a leading shopping experience, and stepping in as Store Manager when required.

Qualifications

• Minimum 4 years total retail experience with at least 1 year in a supervisor role.
• Experience in sports/fashion retail with strong selling skills.
• Good Bahasa Indonesia; basic English preferred.

Responsibilities

• Monitor performance data and adjust strategies to meet sales and KPI targets.
• Lead and coordinate store team to deliver excellent customer service.
• Maintain stockroom and ensure complete product offering is available.
• Recruit, onboard and train store team members.
• Ensure visual merchandising and in-store communication standards are followed.

Skills

Store supervision

Retail management

Customer service

Team leadership

Sales analytics

Tools

MS Office

Word

Excel

PowerPoint

Outlook

Job description

adidas Retail Indonesia is hiring a Store Supervisor for our store located in Summarecon Mall Bekasi 2.

Purpose/ Mission

Contributes to store profitability by:

Meeting or exceeding sales and KPI targets for a defined area within the store

Coordinating team members to provide a leading shopping experience

Assuming Store Manager responsibilities in the absence of the Store Manager

Accountabilities

Primary Responsibility

• Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned store area
• Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations
• Be a role model for customer service and meeting or exceeding customers’ expectations
• Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
• Lead your team to meet or exceed customer expectations at all times
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use advanced Category expertise to drive sales and customer loyalty in your assigned area
• Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
• Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area
• Manage merchandise delivery processing on the same day it arrives
• Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
• Execute all applicable loss prevention procedures
• Maintain a safe and productive shopping and working environment
• Support the recruitment, onboarding and training of store team members
• Coach and motivate individuals within your assigned area to maximize their performance
• Share best practices to drive the overall store team performance
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Professional background/ Experience

• Functional: Minimum 4 years total work experience with at least 1 year experience as supervisor, in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding
• Intermediate numeracy and literacy and advanced verbal communication skills
• Industry: Preferably in apparel/fashion/footwear or FMCG Retail
• Exposure: Sports
• Technology: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook
• Language skills:Good command in oral and written Bahasa Indonesia; Intermediate English in oral and written preferred

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives.

Headquartered in Herzogenaurach, Germany, we employ more than 59,200 people across the globe.