Outdoor Gear Retail Advisor

Pt Eigerindo Multi Produk Industri; Banjar; On-site; IDR 180,000,000 - 300,000,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Commission incentives

Job summary

Pt Eigerindo Multi Produk Industri, in Indonesia, is seeking a seasoned Senior Retail Sales Advisor to elevate customer experiences in its Banjarmasin store. The role demands expert product knowledge, personalized consultations, and a track record of sales excellence.

The successful candidate will mentor junior staff, drive sales targets, and uphold luxury service standards while representing the brand professionally in Banjarmasin and South Kalimantan.

Qualifications

• Minimum of 3 years of experience in a customer-facing retail sales role, preferably in a senior capacity.
• Proven track record of meeting or exceeding sales goals and delivering exceptional service.
• Ability to mentor and guide junior staff while maintaining high standards of professionalism.

Responsibilities

• Provide expert sales advice and personalized consultations to customers.
• Achieve and exceed individual sales targets and contribute to overall store goals.
• Build and maintain strong, long-lasting relationships with a loyal customer base.
• Continuously expand in-depth knowledge of products and services to upsell effectively.
• Assist in training and mentoring junior sales associates.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintain visual merchandising standards and ensure the store is well-presented.
• Process sales transactions accurately using the POS system.
• Contribute to inventory management, including stock checks and replenishment.
• Represent the brand with a high level of professionalism and expertise.

Skills

Sales excellence

Customer relationships

Negotiation skills

POS systems

Education

High school diploma or equivalent

Marketing or Business degree advantageous

Tools

POS systems

Retail software

Job description

Our client, a premium retailer, is seeking a highly experienced and customer-centric Senior Retail Sales Advisor to join their prestigious store in Banjarmasin , South Kalimantan , ID . This senior role requires an individual with exceptional sales skills, in-depth product knowledge, and the ability to provide personalized consultations to discerning customers. You will be instrumental in driving sales performance, building strong customer relationships, and upholding the brand's reputation for excellence. The ideal candidate is a polished professional with a passion for delivering outstanding service and exceeding sales targets. We are looking for a proactive team player who can mentor junior staff and contribute to a positive and collaborative store environment. Your expertise will be highly valued in enhancing the shopping experience for our clients in Banjarmasin .

About the Role

Our client, a premium retailer, is seeking a highly experienced and customer-centric Senior Retail Sales Advisor to join their prestigious store in Banjarmasin , South Kalimantan , ID . This senior role requires an individual with exceptional sales skills, in-depth product knowledge, and the ability to provide personalized consultations to discerning customers. You will be instrumental in driving sales performance, building strong customer relationships, and upholding the brand's reputation for excellence. The ideal candidate is a polished professional with a passion for delivering outstanding service and exceeding sales targets. We are looking for a proactive team player who can mentor junior staff and contribute to a positive and collaborative store environment. Your expertise will be highly valued in enhancing the shopping experience for our clients in Banjarmasin .

Key Responsibilities

• Provide expert sales advice and personalized consultations to customers.
• Achieve and exceed individual sales targets and contribute to overall store goals.
• Build and maintain strong, long-lasting relationships with a loyal customer base.
• Possess and continuously expand in-depth knowledge of products and services.
• Assist in training and mentoring junior sales associates.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintain visual merchandising standards and ensure the store is well-presented.
• Process sales transactions accurately and efficiently using the POS system.
• Contribute to inventory management, including stock checks and replenishment.
• Represent the brand with a high level of professionalism and expertise.

Requirements

• Proven track record as a Senior Sales Advisor or in a similar high-level retail sales role.
• Exceptional sales skills and a strong ability to close deals.
• Excellent communication, interpersonal, and negotiation skills.
• Deep understanding of customer service principles and luxury retail standards.
• Ability to build rapport and lasting relationships with clients.
• Experience in mentoring or training junior sales staff is a plus.
• Proficiency in POS systems and retail sales software.
• A polished and professional appearance and demeanor.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; a degree in Marketing or Business is advantageous.

Benefits

Our client offers a competitive base salary along with attractive commission structures and performance-based incentives. This role provides excellent opportunities for career advancement within a leading retail organization. Comprehensive product and sales training will be provided. Employees receive a comprehensive benefits package, including health insurance. Join a sophisticated and supportive work environment that values expertise and dedication. Enjoy significant employee discounts on exclusive products. We are committed to rewarding high performance and fostering long-term employee engagement.

About the Role

Our client, a renowned retail organization, is looking for a highly skilled and experienced Senior Retail Sales Advisor to join their team in Banjarmasin , South Kalimantan. This role is critical in providing expert advice and exceptional service to customers, driving sales, and mentoring junior sales staff. The Senior Sales Advisor will be expected to possess in-depth product knowledge and contribute to maintaining high store standards. This is an excellent opportunity for a seasoned sales professional to take on more responsibility and grow within the retail industry in Banjarmasin .

Key Responsibilities

• Provide expert product knowledge and personalized recommendations to customers.
• Achieve and exceed sales targets through outstanding customer engagement.
• Assist in training and guiding new sales associates.
• Maintain store presentation and visual merchandising standards.
• Process sales transactions accurately and efficiently.
• Handle customer inquiries, feedback, and complex issues with professionalism.
• Contribute to inventory management and stock replenishment.
• Act as a brand ambassador, promoting company values and offerings.
• Identify opportunities to upsell and cross-sell products.
• Support the store management team in daily operations.

Requirements

• Minimum of 3 years of experience in a customer-facing retail sales role, preferably in a senior capacity.
• Proven track record of meeting or exceeding sales goals.
• Excellent communication, interpersonal, and influencing skills.
• In-depth knowledge of products relevant to the retail sector.
• Ability to mentor and guide junior team members.
• Strong problem-solving abilities and customer service orientation.
• Ability to work flexible hours, including weekends and public holidays.
• Basic understanding of inventory control and merchandising.
• Must be energetic, professional, and sales-driven.
• Legally authorized to work in Banjarmasin , South Kalimantan.

Benefits

Our client offers a competitive salary, attractive commission structure, and employee discounts. This role provides excellent career progression opportunities within the retail sector in Banjarmasin , South Kalimantan. Comprehensive training and professional development support are provided. Join a reputable company with a strong focus on customer satisfaction and employee growth.