Sales & Marketing Supervisor – Team Leader

Recruitment Pt Indofood Cbp Sukses Makmur Tbk - Divisi Noodle; Raha; Hybrid; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Job summary

WhatJobs Direct in Pekanbaru, Riau, ID is seeking a Retail Sales Supervisor to lead a team of sales associates, manage daily store operations, and drive revenue.

This role requires 2-3 years in retail, strong customer service, leadership, and familiarity with POS systems; hybrid role with competitive salary and benefits.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
• Minimum of 2-3 years of experience in a retail sales or supervisory role.
• Demonstrated ability to meet and exceed sales goals.
• Strong customer service and interpersonal skills.
• Excellent communication and leadership abilities.
• Basic understanding of inventory management and visual merchandising.
• Ability to work flexible hours, including weekends and holidays.
• Familiarity with retail POS systems.
• Must be reliable, punctual, and have a professional demeanor.

Responsibilities

• Supervise and guide a team of sales associates, ensuring they meet sales targets and provide outstanding customer service.
• Assist in managing daily store operations, including opening and closing procedures, cash handling, and maintaining store appearance.
• Monitor sales performance, identify trends, and implement strategies to drive revenue growth.
• Ensure all customers receive a welcoming and positive shopping experience.
• Train new sales associates on product knowledge, sales techniques, and company policies.
• Manage inventory, assist with stock takes, and ensure merchandise is displayed attractively and according to planograms.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Contribute to creating a positive and motivating work environment for the sales team.
• Ensure compliance with all company policies, safety, and security procedures.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Education

High school diploma

Associate's or Bachelor's degree is a plus

Tools

Retail POS systems

Job description

Showing 1 Sales Marketing Supervisor Team Leader jobs in Riau

About the Role WhatJobs Direct, a prominent player in the retail industry, is looking for a dedicated and results-oriented Retail Sales Supervisor to join their team in **Pekanbaru, Riau, ID**. This role is pivotal in ensuring exceptional customer experiences and driving sales performance at the store level. You will be responsible for leading a team of sales associates, managing daily store operations, and contributing to the overall success of the retail outlet. The ideal candidate will have a passion for retail, excellent customer service skills, and a strong understanding of sales techniques. This is a fantastic opportunity to grow your career within a respected retail organization and make a tangible impact on customer engagement and sales figures in the **Pekanbaru** region.

Key Responsibilities

• Supervise and guide a team of sales associates, ensuring they meet sales targets and provide outstanding customer service.
• Assist in managing daily store operations, including opening and closing procedures, cash handling, and maintaining store appearance.
• Monitor sales performance, identify trends, and implement strategies to drive revenue growth.
• Ensure all customers receive a welcoming and positive shopping experience.
• Train new sales associates on product knowledge, sales techniques, and company policies.
• Manage inventory, assist with stock takes, and ensure merchandise is displayed attractively and according to planograms.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Contribute to creating a positive and motivating work environment for the sales team.
• Ensure compliance with all company policies, safety, and security procedures.

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
• Minimum of 2-3 years of experience in a retail sales or supervisory role.
• Demonstrated ability to meet and exceed sales goals.
• Strong customer service and interpersonal skills.
• Excellent communication and leadership abilities.
• Basic understanding of inventory management and visual merchandising.
• Ability to work flexible hours, including weekends and holidays.
• Familiarity with retail POS systems.
• Must be reliable, punctual, and have a professional demeanor.

Benefits This hybrid role offers a competitive salary, comprehensive health benefits, and employee discounts on products. Opportunities for advancement within the company are available for high-performing individuals. Join our client in **Pekanbaru, Riau, ID**, and become a key part of their thriving retail community.