Retail Manager (Jabodetabek)

PT Duta Intiguna Yasa (MR DIY); Jakarta Utara; On-site; IDR 180,000,000 - 250,000,000; Full time

Job summary

MR DIY Indonesia is seeking a seasoned Retail Manager to oversee our Jabodetabek store operations. You will drive sales, optimise efficiency, and ensure an exceptional customer experience across the location.

In this full-time role, you will lead a team, manage inventory and scheduling, analyse performance data, and collaborate with regional leadership to meet company-wide objectives in a fast-paced retail environment.

Qualifications

• Minimum 3-5 years of experience in retail management or a related field.

Responsibilities

• Manage all store operations including inventory, staff scheduling and budget oversight.
• Develop and implement strategies to drive sales growth and improve store performance.
• Ensure exceptional customer service by leading and motivating the team.
• Identify and implement process improvements to enhance operational efficiency.
• Collaborate with regional management to achieve company-wide objectives.
• Monitor and analyse store performance data to support informed decisions.

Skills

Retail management

Sales strategy

People management

Data analysis

Problem solving

Adaptability

Customer service

Job description

About the role

As a Retail Manager for MR DIY, you will be responsible for overseeing the successful operations of the company's retail location in Jabodetabek Area. In this full-time position, you will play a pivotal role in driving sales, optimising efficiency, and ensuring an exceptional customer experience within your store.

What you'll be doing

Manage all aspects of store operations, including inventory management, staff scheduling, and budget oversight

Develop and implement strategies to drive sales growth and improve store performance

Ensure exceptional customer service by leading and motivating your team

Identify and implement process improvements to enhance operational efficiency

Collaborate with the regional management team to achieve company-wide objectives

Monitor and analyse store performance data to make informed decisions

Ensure compliance with company policies, procedures, and industry regulations

What we're looking for

Minimum 3-5 years of experience in retail management or a related field

Proven track record of driving sales, improving operational efficiency, and enhancing customer satisfaction

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent problem-solving and decision-making abilities

Proficient in data analysis and using technology to drive business performance

Adaptable and able to thrive in a fast-paced, dynamic retail environment

Familiarity with the local Jabodetabek market and customer base is preferred