Sales & Retail Operation Staff (Jabodetabek)

Blibli; Indonesia; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

Blibli in Jabodetabek is seeking a Sales & Retail Operations Staff to oversee a cluster of stores, drive sales targets, and uphold operational excellence. You will bridge Head Office and store operations, coaching Store Supervisors and ensuring consistent customer experience across locations.

The role requires 2–3 years of multi-store retail experience, strong leadership, inventory control, and proficiency in Excel while traveling within the region.

Qualifications

• Bachelor's or diploma in business or retail management.
• 2–3 years of multi-store retail operations experience.
• Experience leading Store Supervisors or Managers.
• Willingness to travel within assigned region.
• Proficiency in Excel and retail reporting tools.

Responsibilities

• Lead and monitor the performance of assigned stores to achieve targets and standards.
• Conduct regular store visits to ensure SOPs and merchandising standards.
• Monitor sales and identify opportunities to improve revenue and store profitability.
• Oversee inventory accuracy and asset protection through stock control.
• Coach and develop Store Supervisors and store teams.
• Review manpower planning and store roster management.
• Lead readiness and hypercare for new store openings.
• Prepare operational reports and collaborate with cross-functional teams.

Skills

Store leadership

Leadership

Excel

Retail reporting

Analytical skills

Travel willing

Education

Bachelor's degree in Business/Management

Diploma in Retail Management

Tools

Retail reporting systems

Job description

About The Role Blibli Electronic is part of Blibli Group-a retail chain specializing in essential consumer electronics. As we continue expanding across Indonesia, we are committed to delivering exceptional customer experiences through operational excellence, strong commercial execution, and consistent service standards.

About The Role Blibli Electronic is part of Blibli Group-a retail chain specializing in essential consumer electronics. As we continue expanding across Indonesia, we are committed to delivering exceptional customer experiences through operational excellence, strong commercial execution, and consistent service standards.

As a Sales & Retail Operations Staff, you will oversee the day-to-day performance of a cluster of stores, ensuring sales targets are achieved while maintaining operational excellence. Acting as the bridge between Head Office and store operations, you'll coach Store Supervisors, monitor business performance, safeguard inventory, and ensure every store consistently delivers the best customer experience.

What You'll Do

• Lead and monitor the performance of assigned stores to achieve sales targets, operational KPIs, and customer service standards.
• Conduct regular store visits to ensure compliance with SOPs, merchandising standards, and operational excellence.
• Monitor sales performance and identify opportunities to improve revenue, productivity, and store profitability.
• Oversee inventory accuracy and asset protection by implementing stock control procedures and conducting regular stock opname.
• Coach, develop, and evaluate Store Supervisors and store teams to improve operational capability and leadership effectiveness.
• Review manpower planning, workforce allocation, and store roster management to ensure optimal operational coverage.
• Lead the operational readiness and hypercare activities for new store openings, ensuring smooth execution during the first operational period.
• Prepare operational reports, identify improvement opportunities, and collaborate with cross-functional teams to enhance store performance.

What You'll Bring to the Team

• Bachelor's degree (S1) or Diploma (D3) in Business, Management, Retail Management, or a related field.
• Minimum 2-3 years of experience managing multiple stores in retail operations, preferably within consumer electronics, modern trade, or specialty retail.
• Proven experience leading Store Supervisors or Store Managers and driving sales performance across multiple locations.
• Strong understanding of retail operations, inventory management, SOP compliance, and store performance management.
• Excellent leadership, coaching, and people development skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Highly agile with a hands-on approach and willing to travel extensively within the assigned region.
• Proficient in Microsoft Excel and retail reporting systems.
• Placement: Jabodetabek