Store Supervisor (Bekasi)

Global Elektronik Mitaprana; Jakarta Utara; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Blibli Electronic, part of the Blibli Group, invites applications for a Store Supervisor to lead daily store operations and drive exceptional customer service. You will manage a frontline team, maintain visual standards, and ensure sales growth while upholding brand quality.

The role requires strong leadership, 2–3 years of retail experience (electronics preferred), and a customer-first mindset. You will work in shifts, including weekends and holidays, in a fast-paced retail environment.

Qualifications

• Diploma (D3) or Bachelor's degree in Business, Retail Management, or related field.
• 2-3 years of retail experience, with at least 1 year in a supervisory position.
• Strong leadership and people management skills.
• Proven track record in achieving sales targets and customer satisfaction.
• Familiarity with electronic products, POS systems, and basic inventory management.
• Excellent communication skills and a customer-first mindset.
• Willingness to work in shifts, including weekends and public holidays.

Responsibilities

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service.
• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance.
• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment.
• Coach and motivate team members to enhance their performance and product knowledge.

Skills

Leadership

People management

Sales targets

Customer service

Communication

Shift work

Education

Diploma (D3) or Bachelore20s degree

Tools

POS systems

Inventory management

Job description

Blibli Electronic is part of Blibli Group— a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs — ensuring every store visit reflects Blibli’s promise of quality, care, and reliability.

As a Store Supervisor, you will be a key leader on the front line, overseeing daily store operations to deliver an outstanding customer experience. You will guide the store team, maintain our visual standards, and drive sales, acting as the crucial link between our staff and management. Your leadership ensures we achieve operational excellence and create a welcoming environment for every customer.

What We’ll Work on Together

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service.
• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance.
• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment.
• Coach and motivate team members to enhance their performance and product knowledge.

Ensure store compliance with all operational procedures and brand standards.

As a Store Supervisor, you will be a key leader on the front line, overseeing daily store operations to deliver an outstanding customer experience. You will guide the store team, maintain our visual standards, and drive sales, acting as the crucial link between our staff and management. Your leadership ensures we achieve operational excellence and create a welcoming environment for every customer.

What We’ll Work on Together

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service.
• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance.
• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment.
• Coach and motivate team members to enhance their performance and product knowledge.

Ensure store compliance with all operational procedures and brand standards.

Qualification

• A minimum Diploma (D3) or Bachelor’s degree in Business, Retail Management, or a related field.
• 2–3 years of retail experience, preferably in electronics or consumer goods, with at least 1 year in a supervisory position.
• Strong leadership and people management skills with the ability to coach and motivate team members.
• A proven track record in achieving sales targets and driving customer satisfaction.
• Familiarity with electronic products, POS systems, and basic inventory management.
• Excellent communication skills and a customer-first mindset.
• Willingness to work in shifts, including weekends and public holidays.

We believe growth happens where people feel safe to share, fail, and try again. Here, you’ll find teammates who push you to do better, not harder and leaders who listen before they lead. Whether you’re learning something new or teaching what you know, there’s always room to grow together.