Sales Operations Specialist — Bekasi

Jotun Dekorativ Marketing; Bekasi; Hybrid; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Performance incentives

Health insurance

Career growth

Hybrid work

Job summary

Jotun Dekorativ Marketing in Depok is seeking a Sales Operations Analyst to drive data‑driven sales improvements in a hybrid work setup. You will analyze performance, manage CRM data, and deliver dashboards to support the sales team.

The ideal candidate has strong analytical skills, experience with Salesforce, SQL, and Excel, and can collaborate across functions to optimize processes and enable growth.

Qualifications

• Bachelor's degree in Business, Analytics, Economics, or related field
• Strong analytical skills and data-driven mindset
• Experience with CRM systems like Salesforce
• Proficient in Excel, SQL, and data visualization tools
• Ability to work in a hybrid environment

Responsibilities

• Analyze sales data to identify trends and performance
• Manage CRM system data integrity and user adoption
• Develop and maintain sales reports, dashboards, and forecasts
• Support the sales team with operational processes, tools, and training
• Identify opportunities to streamline sales workflows and enhance productivity
• Assist in planning and execution of sales initiatives and campaigns

Skills

Data analysis

SQL

Excel

Tableau

Salesforce

Education

Bachelor's degree in Business / Analytics / Economics

Tools

Tableau

Power BI

Salesforce

Job description

Our client is looking for a data-driven and analytical Sales Operations Analyst to support their sales team in Depok. This role is critical in optimizing sales processes, improving efficiency, and providing insights to drive better sales performance. You will work closely with sales leadership and other departments to manage sales systems, analyze performance data, and implement process improvements. This is an excellent opportunity for someone with a keen eye for detail and a passion for sales enablement, contributing to the strategic direction of the sales organization through data analysis and operational excellence within a hybrid work model.

About the Role

Our client is looking for a data-driven and analytical Sales Operations Analyst to support their sales team in Depok. This role is critical in optimizing sales processes, improving efficiency, and providing insights to drive better sales performance. You will work closely with sales leadership and other departments to manage sales systems, analyze performance data, and implement process improvements. This is an excellent opportunity for someone with a keen eye for detail and a passion for sales enablement, contributing to the strategic direction of the sales organization through data analysis and operational excellence within a hybrid work model.

Key Responsibilities

• Analyze sales data to identify trends, performance metrics, and areas for improvement.
• Manage and optimize the CRM system, ensuring data integrity and user adoption.
• Develop and maintain sales reports, dashboards, and forecasts.
• Support the sales team with operational processes, tools, and training.
• Identify opportunities to streamline sales workflows and enhance productivity.
• Assist in the planning and execution of sales initiatives and campaigns.

Requirements

• Proven experience as a Sales Operations Analyst or in a similar analytical role.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Experience with CRM systems (e.g., Salesforce) and sales enablement platforms.
• Excellent problem-solving abilities and attention to detail.
• Ability to work effectively in a hybrid environment.
• Bachelor's degree in Business, Analytics, Economics, or a related field.

Benefits

• Competitive salary and performance incentives.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional growth and skill development.
• Hybrid work arrangement for better work-life balance.
• Collaborative team environment focused on operational efficiency.