Sales Executive – Freight Forwarding

PT Fortis Global Logistik; Jakarta Pusat; On-site; IDR 300,000,000 - 420,000,000; Full time

Job summary

Fortisea, part of PT Fortis Global Logistik, seeks a Sales Executive – Freight Forwarding to drive new business in Jakarta. You will prospect, quote, and close, while maintaining strong client relationships and coordinating with operations for seamless shipments.

The role requires strong sales, negotiation, and CRM skills, with knowledge of international freight forwarding processes. An on-site position in Jakarta is offered with growth opportunities.

Qualifications

• Bachelor's degree preferred with strong sales background in freight forward/logistics.
• Proven ability to generate leads, win new business, and close deals.
• Experience building long-term client relationships and quoting rates.

Responsibilities

• Identify and develop new business opportunities in freight forwarding.
• Build and maintain relationships with clients; present quotations and negotiate terms.
• Coordinate with operations to ensure smooth shipment execution and client satisfaction.
• Monitor market trends and competitor activity to support sales strategy.

Skills

Lead generation

Sales closing

CRM management

Negotiation

Communication

Education

Bachelor's degree

Logistics background

Tools

CRM software

MS Office

Job description

Company Description

Fortisea, part of PT Fortis Global Logistik, is a freight forwarding company delivering comprehensive logistics solutions that connect businesses worldwide. The company specializes in seamless end-to-end services tailored to the unique needs of each client, built on trust, reliability, and commitment. A team of young, dynamic professionals drives innovation and continuous improvement, ensuring high-quality, customized logistics solutions with a personal touch. Fortisea emphasizes integrity and excellence in all operations and aims to become a global leader in freight forwarding by delivering trust, efficiency, and integrity in every shipment.

Role Description

The Sales Executive – Freight Forwarding is a full-time, on-site role based in Jakarta, Indonesia. This role is responsible for identifying and developing new business opportunities, building and maintaining strong relationships with clients, and promoting the company’s freight forwarding and logistics services. Day-to-day activities include prospecting and contacting potential customers, preparing and presenting quotations, negotiating rates and terms, and following up on leads to close sales. The Sales Executive collaborates closely with operations and customer service teams to ensure smooth execution of shipments and high client satisfaction, while monitoring market trends and competitor activities to support strategic sales planning.

Qualifications

• Strong sales and business development skills, including lead generation, prospecting, and closing deals in freight forwarding or logistics.
• Customer relationship management skills, with the ability to build long-term partnerships and provide responsive, solution-oriented service.
• Knowledge of international freight forwarding, shipping, and logistics processes, including pricing, documentation, and trade regulations.
• Effective communication and negotiation skills, with the ability to present proposals, handle objections, and negotiate commercial terms.
• Analytical and planning skills to assess market opportunities, develop sales strategies, and meet revenue and margin targets.
• Proficiency with common office and CRM software tools for managing pipelines, preparing quotations, and reporting activities.
• Ability to work independently, manage time effectively, and collaborate with cross-functional teams in a fast-paced environment.
• Previous experience in freight forwarding, logistics, or related transportation services is strongly preferred.
• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field is an advantage.
• Professional fluency in Bahasa Indonesia and working proficiency in English are beneficial.