Sales Executive / Engineer

Exim & Mfr Enterprise; Jakarta Timur; On-site; IDR 200,000,000 - 360,000,000; Full time

Job summary

Exim & Mfr Enterprise in Jakarta Timur is seeking a Sales Engineer/Executive to drive revenue by combining technical expertise with strong sales acumen. You will manage assigned accounts, build relationships with stakeholders, and identify opportunities for upselling and cross-selling.

The role involves pre-sales activities, product presentations, proposals reflecting specifications and value, and collaboration with operations, engineering, and support to ensure customer success.

Qualifications

• Diploma or Bachelor's degree in engineering, business administration, marketing, or related field.
• Degree in a technical field such as engineering may be preferred.
• Experience in sales, preferably in a technical or engineering-related industry.
• Experience managing customer relationships and providing excellent customer service.
• Ability to identify and prioritize key accounts and develop account plans.
• Strong communication and presentation skills.
• Ability to negotiate contracts and pricing.

Responsibilities

• Develop relationships with key stakeholders within assigned accounts.
• Identify upselling and cross-selling opportunities and provide value.
• Grow and retain accounts through expansion and customer satisfaction.
• Participate in pre-sales activities: exhibitions, product demos, technical presentations.
• Understand customer requirements and offer tailored solutions.
• Assist in developing sales proposals, quotations and presentations reflecting specs and value.
• Gather market feedback on product performance and industry trends.
• Collaborate with operations, engineering, quality and support to address needs.
• Perform other duties as assigned.

Education

Diploma or Bachelor's degree in engineering

Diploma or Bachelor's degree in business administration

Diploma or Bachelor's degree in marketing

Job description

Sales Engineer/Executive reports to the Country Manager. He/She lays a critical role in helping to drive sales revenue and achieve business objectives. Their technical expertise, combined with sales acumen, contributes to the success of the sales function within the organization.

Responsibilities:

Responsible for managing assigned customers or accounts. This involves developing strong relationships with key stakeholders within those accounts, understanding their needs, and identifying opportunities for upselling, cross-selling, and providing additional value.

Responsible for growing and retaining their assigned accounts by identifying opportunities for expansion, promoting additional products or services, and ensuring a high level of customer satisfaction. This involves regular communication, follow-up, and relationship-building activities.

Participate in pre-sales activities such as participate in exhibitions, product demonstrations, technical presentations, and solution discussions with potential customers.

Engage with customers, understand their requirements, and offer solutions to meet their specific needs.

Assists in the development of sales proposals, quotations, and presentations, ensuring that they accurately reflect the technical specifications, capabilities, and value proposition of the company's products or services.

Gather market feedback on product performance, customer requirements, competitor activities, and industry trends.

Collaborate with other departments such as operations, engineering, quality and customer support to address customer needs, resolve technical issues, and ensure execution of sales initiatives.

Other duties as assigned

Pre-requisities:

A diploma or Bachelor's degree in engineering, business administration, marketing, or a related field is often required. A degree in a technical field such as engineering may be preferred.

Previous experience in sales, preferably in a technical or engineering-related industry, is highly beneficial.

Experience in managing customer relationships and providing excellent customer service is important.

Ability to identify and prioritize key accounts and develop account plans to drive growth and retention.

Communication skills are essential for effectively communicating with customers, sales teams, and internal stakeholders.

Ability to deliver technical presentations, product demonstrations, and proposals clearly and compellingly.

Strong problem-solving skills are necessary for addressing technical challenges, understanding customer requirements, and proposing appropriate solutions.

Ability to negotiate contracts, pricing, and terms with customers to achieve mutually beneficial agreements.