Sales Executive

Saasten Technologies; Jakarta Barat; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

Saasten Technologies in Jakarta is seeking a motivated Sales Executive (IT) to drive business growth through a blend of account management and new client acquisition. You will maintain long-term relationships with existing clients while proactively identifying opportunities across SaaS solutions such as Salesforce, Zendesk, Zoho, and Google Workspace.

Collaborate with cross-functional teams to tailor proposals, demos, and solutions, aiming to increase revenue while delivering measurable value to

Qualifications

• Bachelor’s degree in Business, Marketing, or related field is required.
• Minimum 3 years of experience in IT sales, SaaS, or digital consulting with exposure to both account management and business development.
• Proven track record of achieving sales targets through client retention and new business.
• Familiar with CRM, cloud, and workflow solutions such as Salesforce, Zendesk, Zoho, or Google Workspace.
• Excellent verbal and written communication with the ability to engage and influence clients at multiple levels.
• Strong ability to identify client challenges and propose relevant IT consulting solutions.

Responsibilities

• Serve as the main contact for assigned accounts, ensuring client communication and satisfaction.
• Identify and pursue new business opportunities through referrals, networking, and inbound/outbound activities.
• Understand client needs and position IT solutions to create value.
• Collaborate with presales and technical teams to craft proposals and demos.
• Build account plans to retain clients, upsell and attract new business.
• Partner with vendors (Salesforce, Zendesk, Zoho, Google Workspace) for resources and joint marketing.
• Monitor delivery, address client concerns, and ensure solutions meet expectations.
• Stay informed on market trends to anticipate client needs and support consultative selling.

Skills

Account management

Business development

Sales

CRM

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Salesforce

Zendesk

Zoho

Google Workspace

Job description

We are looking for a motivated Sales Executive (IT) to drive business growth through a combination of account management and new client acquisition. This role focuses on maintaining long-term relationships with existing clients while proactively identifying new opportunities both within assigned accounts and from new prospects. You’ll work closely with cross-functional teams to deliver IT consulting solutions such as Salesforce, Zendesk, Zoho, and Google Workspace that help businesses work smarter and grow faster.

Responsibilities:

• Serve as the main point of contact for assigned accounts, ensuring excellent client communication and satisfaction.
• Identify and pursue new business opportunities through referrals, networking, and inbound/outbound activities.
• Develop a strong understanding of client business needs and industry challenges, positioning the right IT solutions to create value.
• Collaborate with presales and technical teams to create tailored proposals, demos, and solution recommendations.
• Build and execute account plans to retain existing clients, increase revenue through upselling/cross-selling, and attract new clients.
• Partner with technology vendors (Salesforce, Zendesk, Zoho, Google Workspace) to leverage tools, resources, and joint marketing activities.
• Monitor project delivery, resolve client concerns, and ensure solutions meet expectations.
• Stay informed on market trends, competitors, and new technologies to anticipate client needs and support consultative selling.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field with minimum 3 years of experience in IT sales, SaaS, or digital consulting and exposure to both account management and business development.
• Proven success in achieving sales targets through a mix of client retention and new business acquisition.
• Familiar with CRM, cloud, and workflow solutions particularly Salesforce, Zendesk, Zoho, or Google Workspace.
• Excellent verbal and written communication with the ability to engage and influence clients at multiple levels.
• Strong ability to identify client challenges and recommend relevant IT consulting solutions.
• Skilled in facilitating productive client conversations to uncover needs and position the right IT solutions.
• Results-oriented, self-motivated, and eager to pursue new business opportunities while maintaining strong client relationships.