Account Manager (IT)

Bumi Amartha Teknologi Mandiri; Jakarta Pusat; On-site; IDR 180,000,000 - 250,000,000; Full time

Job summary

Bumi Amartha Teknologi Mandiri is seeking an IT sales account manager toservice assigned clients in Jakarta. You will manage contracts, understand clients' IT environments, and align IT solutions with business goals to maximize value.

Responsibilities include coordinating with engineers, delivering on time, and conducting strategic reviews with executives while maintaining strong client relationships and driving end-to-end satisfaction.

Qualifications

• Background in sales and information technology with minimum 3 years of experiences.
• Ability to consult clients on applications and processes.
• Ability to tie IT strategy to business goals by understanding the clients' business needs, management structure, and IT budgeting process.
• Excellent communication skills with the ability to interact with C-level resources and their staff.
• Able to thrive in environments with ambiguity, multiple priorities, and changing client needs.
• Energetic self-starter with the desire and ability to grow in the position.
• Ability to work autonomously and as part of a team to determine work priorities, proposals, timelines, and changing work demands.
• Ability to work collaboratively and effectively in a cross-team environment to support the client.

Responsibilities

• Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction.
• Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions.
• Identify current and future client business requirements and match their IT structure to these needs.
• Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives.
• Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently.
• Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions.
• Conduct Strategic Business Review meetings with executives.
• Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities.
• Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor.
• Own end-to-end client satisfaction.

Skills

Sales

IT knowledge

Client consultation

C-level communication

Strategic thinking

Autonomy

Team collaboration

Adaptability

Job description

• Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction
• Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions
• Identify current and future client business requirements and match their IT structure to these needs.
• Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives
• Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently
• Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions
• Conduct Strategic Business Review meetings with executives
• Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities
• Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor
• Own end-to-end client satisfaction

• Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction
• Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions
• Identify current and future client business requirements and match their IT structure to these needs.
• Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives
• Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently
• Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions
• Conduct Strategic Business Review meetings with executives
• Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities
• Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor
• Own end-to-end client satisfaction

Minimum Qualifications

• Background in sales and information technology with minimum 3 years of experiences
• Ability to consult clients on applications and processes
• Ability to tie IT strategy to business goals by understanding the clients' business needs, management structure, and IT budgeting process
• Excellent communication skills with the ability to interact with C-level resources and their staff
• Able to thrive in environments with ambiguity, multiple priorities, and changing client needs
• Energetic self-starter with the desire and ability to grow in the position
• Ability to work autonomously and as part of a team to determine work priorities, proposals, timelines, and changing work demands
• Ability to work collaboratively and effectively in a cross-team environment to support the client