Risk Content & Training Specialist

Home Credit Indonesia; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Home Credit Indonesia is seeking a Content Designer for the Risk and Collection team to organize and enhance content related to processes and communications.

You will create, update, and design risk and collection materials, support training, maintain the digital knowledge bank, and coordinate with colleagues on new information releases. Strong design skills, copywriting ability, and project management experience are preferred in a fast-paced environment.

Qualifications

• A Bachelor degree from any major.
• Having a good design ability (illustrator, photoshop, premier/ video editing).
• Experienced with Copy Writing.
• Experienced in Project Management.
• Good communication skill verbal and written with preferable English literate.
• Comfortable working in a fast paced, high demand and dynamic environment.

Responsibilities

• Create, update, and design Risk/ Collection Process/s into content material, includes training materials.
• Documenting and maintain collection content, including digital collection knowledge bank, internal content folder and Macros.
• Conduct small socialization or small training for any new communication update. Including new information blast via emails and field desk WhatsApp group.
• Support collection acctivities, specifically content related (e.g. workshop, seminars, townhall, sharing session).
• Support the creation of strategic Ad-Hoc project that required content creation, such as new or update product/process/system.
• Regularly evaluate the current work process to provide solution or new ideas to provide better design, simplified processes of creating and preparing new content.

Skills

Design ability

Copy writing

Project management

English communication

Education

Bachelor degree (any major)

Tools

Illustrator

Photoshop

Premiere Pro

Job description

Home Credit Indonesia is seeking a Content Designer for the Risk and Collection team to organize and enhance content related to processes and communications.

You will create, update, and design risk and collection materials, support training, maintain the digital knowledge bank, and coordinate with colleagues on new information releases. Strong design skills, copywriting ability, and project management experience are preferred in a fast-paced environment.