Collection Trainer - Central Java

Home Credit Indonesia; Kota Yogyakarta; On-site; IDR 55,800,000 - 133,920,000; Full time

Job summary

Home Credit Indonesia mencari tenaga trainer yang berpengalaman untuk membangun tim collection melalui pelatihan dan sosialisasi. Kandidat akan menyusun modul pelatihan, menyampaikan program untuk beberapa departemen di fungsi Risk Collection, dan mengelola kelas serta materi hingga pelaksanaan.

Posisi ini menuntut kemampuan komunikasi yang baik dalam bahasa Indonesia atau Inggris, keahlian LMS serta Microsoft Office, dan kesiapan pindah ke Yogyakarta jika diperlukan.

Qualifications

• Bachelor's degree dari perguruan tinggi terkemuka.
• Minimum 2 tahun pengalaman sebagai Trainer, Learning & Development atau Training consultant.
• Pengalaman menyampaikan training untuk mass position (customer service, collection, sales).
• Teknologi LMS dan Microsoft Office dikuasai.
• Desain training dan materi belajar sesuai silabus.
• Komunikasi baik secara lisan maupun tertulis dalam Bahasa Inggris atau Bahasa Indonesia.
• Domisili saat ini atau bersedia ditempatkan di Yogyakarta.

Responsibilities

• Melakukan training dan sosialisasi ke anggota tim collection yang ditunjuk.
• Melakukan deliver training untuk semua departemen di bawah Risk Collection.
• Menjaga program training sesuai timeline yang ditetapkan.
• Mengelola kelas training dan aktivitas training end-to-end.
• Persiapan training meliputi materi dan panduan pelatihan.
• Menyiapkan laporan training dan pembaruan aktivitas kepada Training SPV tepat waktu.

Skills

Training delivery

LMS

Microsoft Office

Communication skills

Education

Bachelor's degree

Job description

To develop collection team of HCID by conducting training and socialization to designated collection team member in regard to the objective of all training module and material

What you will do:

• Conducting training and socialization to designated collection team member, in regards to achieve training objective of all module and materials.
• Responsible in delivering training for all department under Risk Collection Function.
• To deliver all required training programs accomplished as timeline to specific designated collection team.
• To manage training class to be conducted and managing training activity by end-to-end process.
• Training preparation including mastering training material and manual.
• To provide training report and activity updates to Training SPV in timely manners.

What you will need to have:

• Possess Bachelor's degree in any major from reputable University.
• Preferably has minimum 2 years of experience as Trainer, Learning & Development or Training consultant.
• Has experience in managing online or offline training for mass position training will be a good plus (i.e providing training for customer service, collection, sales agent).
• Tech savvy, experience with Learning Management System (LMS) and Microsoft Office.
• Familiar with training design and experienced to develop learning materials based on learning syllabus.
• Good communication skill both verbal and written in English or Bahasa Indonesia.
• Preferably current domicile or willing to relocate to Yogyakarta.