Collection Training Specialist — Risk & L&D

Home Credit Indonesia; Daerah Istimewa Yogyakarta; Sur place; IDR 9 000 000 - 13 000 000; Plein temps

Résumé du poste

Home Credit Indonesia is seeking a Training Specialist to develop and socialize the collection team's training program in Yogyakarta. You will design, deliver, and coordinate training initiatives for the Risk Collection function across online and offline formats.

Responsibilities include end-to-end training management, mastering materials and manuals, providing timely training reports to the Training SPV, and ensuring programs are completed within scheduled timelines to build capability across

Qualifications

• Bachelor's degree in any major from reputable University.
• Minimum 2 years of experience as Trainer, Learning & Development or Training consultant.
• Experience with online or offline mass training (customer service, collection, sales) is a plus.
• Tech savvy with LMS and Microsoft Office.
• Familiar with training design and developing learning materials.
• Good verbal and written English or Bahasa Indonesia.
• Preferably willing to relocate to Yogyakarta.

Responsabilités

• Conduct training and socialization for designated collection team members.
• Deliver training for all departments under Risk Collection Function.
• Ensure training programs are completed within the timeline.
• Manage training classes and end-to-end training activities.
• Training preparation including mastering training materials and manuals.
• Provide training reports and updates to Training SPV in a timely manner.

Connaissances

Training experience

Communication skills

Language: English/Indonesian

Formation

Bachelor's degree

Outils

LMS

Microsoft Office

Description du poste

Home Credit Indonesia is seeking a Training Specialist to develop and socialize the collection team's training program in Yogyakarta. You will design, deliver, and coordinate training initiatives for the Risk Collection function across online and offline formats.

Responsibilities include end-to-end training management, mastering materials and manuals, providing timely training reports to the Training SPV, and ensuring programs are completed within scheduled timelines to build capability across