Retail Floor Manager - Lotte Grosir Manado

PT Lotte Shopping Indonesia; Manado; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Health insurance and retirement plans

Career development opportunities

Work-life balance focus

Job summary

PT Lotte Shopping Indonesia is seeking a Retail Floor Manager for Lotte Grosir Manado to oversee Dry Food, Fresh Food, and Non Food departments. You will drive sales, manage inventory, coach staff, and ensure outstanding customer service across all categories at our Manado store.

The role requires at least 3 years in a retail management position, strong inventory and merchandising knowledge, and a customer-focused leadership style. Willingness to relocate nationwide is essential.

Qualifications

• Minimum 3 years of experience in a managerial role within Retail Wholesale/Hypermarket or consumer products, preferably in Dry Food, FMCG, Grocery
• Strong understanding of inventory management, merchandising, and sales best practices
• Excellent communication, problem-solving, and decision-making skills
• Ability to lead and motivate a team to achieve performance goals
• Proficient in data analysis and using technology to drive operational efficiency
• Enthusiasm for delivering exceptional customer service and creating a positive shopping experience
• Willingness to be relocated to any store location throughout Indonesia

Responsibilities

• Oversee daily operations of Dry Food, Fresh Food, and Non Food departments
• Manage staff scheduling, inventory control, and merchandising
• Analyze sales data and market trends to identify growth opportunities
• Collaborate with departments to achieve store objectives
• Coach and motivate team to maintain high customer service standards
• Ensure compliance with company policies and safety standards
• Participate in continuous improvement initiatives for efficiency and satisfaction

Skills

Inventory management

Merchandising

Sales best practices

Communication skills

Problem-solving

Decision-making

Team leadership

Data analysis

Technology usage

Job description

Retail Floor Manager - Lotte Grosir Manado

We are searching for an experienced Manager Floor to oversee the operations and performance of our Dry Food, Fresh Food, Non Food department at our store. This full-time role will be responsible for driving sales, managing inventory, and ensuring exceptional customer service within the all category.

What you'll be doing

Manage the daily operations of the Dry Food, Fresh Food, Non Food department, including staff scheduling, inventory control, and merchandising

Analyse sales data and market trends to identify opportunities for growth and implement effective strategies to drive revenue

Collaborate with other Departement and the team to develop and execute plans to achieve departmental and store-wide objectives

Foster a positive and customer-centric work environment by providing coaching, training, and motivation to the Dry Food team

Ensure compliance with company policies, procedures, and safety standards

Actively participate in continuous improvement initiatives to enhance operational efficiency and customer satisfaction

What we're looking for

Minimum 3 years of experience in a managerial role within the Retail Wholesale/Hypermarket or consumer products industry, preferably in the Dry Food category, FMCG, and Grocery

Strong understanding of inventory management, merchandising, and sales best practices

Excellent communication, problem-solving, and decision-making skills

Ability to lead and motivate a team to achieve performance goals

Proficient in data analysis and using technology to drive operational efficiency

Enthusiasm for delivering exceptional customer service and creating a positive shopping experience

Must be willing to be relocated to any store location throughout Indonesia

What we offer

Competitive salary and performance-based bonuses

Comprehensive benefits package, including health insurance, retirement plans, and paid time off

Opportunities for career development and growth within the organisation

Supportive and collaborative work environment with a focus on work-life balance

About us

PT Lotte Shopping Indonesia and PT Lotte Mart Indonesia are subsidiary companies of Lotte Group, one of the Top Five biggest groups with diverse businesses in Korea** and one of the leading multinational retail companies in Indonesia. Currently, we have 48 stores across Indonesia and still counting.

VISION

Lifetime Value Creator

Our Resolution for the Next 50 Years

MISSION

We enrich people's lives by providing superior products and services that our customers love and trust.

PT Lotte Shopping Indonesia and PT Lotte Mart Indonesia are subsidiary companies of Lotte Group, one of the Top Five biggest groups with diverse businesses in Korea** and one of the leading multinational retail companies in Indonesia. Currently, we have 48 stores across Indonesia and still counting.

VISION

Lifetime Value Creator

Our Resolution for the Next 50 Years

MISSION

We enrich people's lives by providing superior products and services that our customers love and trust.