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PT Elitestar Dinamika Jaya (eStar group) seeks a Store Performance Coordinator to monitor retail KPIs, support VM standards, and coordinate activities across multiple stores and Head Office. You will conduct store visits, assist product launches and promotional campaigns, maintain accurate records, and travel regularly to events.
Strong Excel, PowerPoint, Adobe Photoshop, and English skills are required; 1–2 years in retail or cosmetics is preferred.
This role involves monitoring and tracking store performance across retail locations, ensuring visual merchandising standards are maintained, and coordinating retail activities with store teams and Head Office. You will conduct regular store visits, support product launches and promotional activities, and maintain accurate records of retail operations and assets.
Key responsibilities
Monitor and track store performance, including sales achievement, productivity, traffic, and other relevant retail KPIs
Prepare regular retail performance updates and reports for management
Conduct regular store visits to monitor retail execution and identify areas for improvement
Ensure Visual Merchandising guidelines, display standards, product presentation, and campaign materials are properly implemented across stores
Coordinate the installation and maintenance of VM materials, fixtures, testers, and other retail assets
Work closely with store teams and retail partners to ensure brand standards and retail guidelines are consistently followed
Support the execution of new product launches, promotional activities, events, and other retail initiatives across stores
Coordinate retail activities and requirements with Head Office teams, including Marketing and Training, as well as retail partners and store teams
Monitor product availability, testers, and retail materials and follow up on replenishment or operational requirements
Support store openings, renovations, counter updates, and other retail projects when required
About you
Minimum 1–2 years of experience in retail, beauty, luxury, cosmetics, fashion, or a related industry
Experience in retail operations, Visual Merchandising, or store coordination is preferred
Strong analytical and reporting skills with good attention to detail
Good communication and coordination skills, particularly when working with retail partners and store teams
Proactive, organized, and able to manage multiple retail activities simultaneously
Strong understanding of retail operations and commercial performance
Good command of Adobe Photoshop, Microsoft Office, particularly Excel and PowerPoint
Good command of English is a must
Willing to travel regularly, including out-of-town travel, for store visits, events, and other retail activities as required