Retail Supervisor (Modest wear)

naPocut; Pluit; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

naPocut in Indonesia seeks a Store Operations Lead to supervise SPG teams, coordinate store promotions, and ensure merchandising execution across multiple outlets. You will oversee scheduling, attendance, and basic HR coordination with support from the team.

You will travel frequently for store visits and activations, track performance, report insights, and work with Marketing, Commercial, and Warehouse to align timelines and goals.

Qualifications

• Minimum 3 years experience in retail or store operations.
• Proven track record managing multiple outlets with consistent results.
• Strong leadership, coordination, and communication skills.
• Able to travel frequently for store visits and activations.
• Detail oriented and organized in managing logistics and reporting.
• Tech-savvy with Microsoft Office, Google Workspace, and Canva.

Responsibilities

• Supervise and coach store promoters (SPG) to ensure performance targets are met.
• Conduct regular store visits to monitor display consistency, sales readiness, and merchandising execution.
• Coordinate product launches, promotions, and VM activities.
• Track and report store performance, customer insights, and competitor activity.
• Handle SPG scheduling, attendance, and basic HR coordination (with team support).
• Work closely with Marketing, Commercial, Warehouse to align on timelines and goals.
• Support events and pop-ups from preparation to on-ground coordination.
• Coordinate with B2B partners and vendors to support sales activities.
• Ensure timely reporting, follow-ups, and resolution of store issues.

Skills

Leadership

Coordination

Communication

Travel readiness

Detail orientation

MS Office

Google Workspace

Canva

Tools

Microsoft Office

Google Workspace

Canva

Job description

Supervise and coach store promoters (SPG) to ensure performance targets are met

Conduct regular store visits to monitor display consistency, sales readiness, and merchandising execution

Coordinate product launches, promotions, and VM activities

Track and report store performance, customer insights, and competitor activity

Handle SPG scheduling, attendance, and basic HR coordination (with support from the team)

Work closely with internal teams (Marketing, Commercial, Warehouse) to align on timelines and goals

Support event and pop-up execution, from preparation to on-ground coordination

Coordinate with B2B partners, and vendors to support sales activities

Ensure timely and detailed reporting, follow-ups, and resolution of store issues

Requirements:

Minimum 3 years experience in retail (modest wear/ fashion), area sales, or store operations

Proven track record in handling multiple outlets with consistent performance results

Strong leadership, coordination, and communication skills

Able to travel frequently for store visits and activations

Detail-oriented and organized in managing logistics and reporting

Tech-savvy: proficient in Microsoft Office, Google Workspace, and Canva

Comfortable working with both internal teams and external partners