Restaurant Operations & Business Manager

Pengiklan Anonim; Provinsi Bali; On-site; IDR 216,000,000 - 270,000,000; Full time

Job summary

Pengiklan Anonim in Bali seeks an experienced Restaurant Operations & Business Manager to lead daily operations across kitchen, front of house and delivery, and to drive sales growth.

You will implement SOPs, oversee purchasing, inventory, staffing and training, and work directly with owners to shape strategy and future plans for the business.

Strong leadership, English communication, and a track record in Western casual dining are essential for success.

Qualifications

• Several years of proven restaurant management experience
• Experience managing a Western casual dining restaurant or similar food business
• Diploma or degree in Business Management or related discipline
• Strong spoken and written English with ability to prepare clear reports
• Experience developing and implementing SOPs
• Knowledge of inventory management, purchasing, food costs and staffing

Responsibilities

• Take ownership of daily operations across kitchen, front of house and delivery services
• Maintain consistent food quality, service speed, cleanliness, presentation and order accuracy
• Develop, implement and enforce practical SOPs, checklists and staff training procedures
• Manage purchasing, stock counts, supplier relationships, receiving and storage
• Establish reliable inventory tracking and reorder schedules
• Monitor food costs, wastage, labour costs and operating expenses
• Manage rosters, attendance, recruitment, onboarding and training
• Set clear responsibilities and performance expectations
• Develop supervisors, delegate effectively and hold the team accountable
• Organise and manage marketing activities in consultation with the owners

Skills

Staff management

Operations planning

Marketing coordination

Cost awareness

Leadership

Education

Diploma or degree in Business Management

Tools

POS systems

Inventory software

Job description

Restaurant Operations & Business Manager

A Western casual dining restaurant in Bali, specialising in burgers and casual food, is seeking an experienced, trustworthy and proactive manager to lead operations, strengthen the team and help take the business to the next level. Working directly with the owners, you will oversee daily operations while improving systems, organising marketing and driving sales growth. This role requires someone who can plan for the future while maintaining high standards in the everyday details.

Key responsibilities

Take ownership of daily operations across the kitchen, front of house and delivery services.

Maintain consistent food quality, service speed, cleanliness, presentation and order accuracy.

Develop, implement and enforce practical SOPs, checklists and staff training procedures.

Manage purchasing, stock counts, supplier relationships, receiving and storage.

Establish reliable inventory tracking and reorder schedules.

Monitor food costs, wastage, labour costs and operating expenses.

Manage rosters, attendance, recruitment, onboarding and training.

Set clear responsibilities and performance expectations.

Develop supervisors, delegate effectively and hold the team accountable.

Organise and manage marketing activities in consultation with the owners.

About you

Several years of proven restaurant management experience, including substantial responsibility for staff, operations and business performance.

Previous experience managing a Western casual dining restaurant, burger restaurant or similar food business.

A recognised diploma or degree in Business Management, Business Administration or a closely related business discipline.

Strong spoken and written English, including the ability to discuss business performance and prepare clear reports.

Demonstrated experience developing and successfully implementing SOPs.

Strong knowledge of inventory management, purchasing, food costs, staffing and POS systems.

Experience organising marketing activities and delivering measurable sales improvements.

Honesty, reliability, sound judgement and a strong sense of ownership.

The ability to take initiative, solve problems and follow through without constant supervision.

The opportunity to work directly with the owners and influence business decisions.

Responsibility for improving operations, developing the team and growing sales.

The opportunity to help shape the next stage of the business.