RESTAURANT MANAGER

PT. Daun Lebar Anugerah; Provinsi Bali; On-site; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Staff meals

Career development

Collaborative culture

Job summary

PT. Daun Lebar Anugerah in Gianyar, Bali seeks an experienced Restaurant Manager to lead daily restaurant operations, drive profitability and deliver exceptional guest experiences.

This full-time role requires strong leadership, monitoring costs, and maintaining high service standards in a vibrant hospitality setting. The ideal candidate will oversee staff recruitment and development, ensure compliance with health and safety regulations, and collaborate with the kitchen and other departments to

Qualifications

• Minimum 3–5 years in restaurant management or hospitality leadership.
• Proven track record in managing operations, staff and profitability.
• Strong knowledge of food and beverage service standards and health & safety regulations.
• Excellent leadership and team management skills with staff development.
• Fluent in English and Indonesian is preferred.

Responsibilities

• Oversee daily restaurant operations, opening/closing procedures, and adherence to standards.
• Recruit, train and supervise staff, fostering a positive team environment.
• Monitor food and beverage costs, inventory, ordering and stock levels to optimise profitability.
• Ensure high-quality food and service, in line with company policies and guest expectations.
• Handle customer complaints professionally and resolve issues to maintain satisfaction.
• Manage reservations, seating and dining environment to maximise capacity and revenue.
• Maintain health, safety and hygiene standards per local regulations and company requirements.
• Conduct staff training on customer service, food safety and procedures.
• Prepare and analyse financial reports, budgets and performance metrics.

Skills

Restaurant management

Team leadership

Budget control

Food safety

Customer service

Operations systems

Job description

About the role

We are seeking an experienced Restaurant Manager to join PT. Daun Lebar Anugerah in Gianyar, Bali. This is a full-time position that offers a fantastic opportunity to lead and manage the daily operations of our restaurant, ensuring exceptional service delivery and customer satisfaction. As Restaurant Manager, you will be the driving force behind creating memorable dining experiences whilst maintaining operational excellence, profitability and team performance. This role is central to our business success and requires someone with strong leadership capabilities and a passion for hospitality.

Key responsibilities

• Oversee all daily restaurant operations, including opening and closing procedures, ensuring adherence to company standards and protocols
• Manage, recruit, train and supervise restaurant staff, fostering a positive and motivated team environment
• Monitor and control food and beverage costs, managing inventory, ordering and stock levels to optimise profitability
• Ensure consistent delivery of high-quality food and service standards in line with company policies and customer expectations
• Handle customer complaints and concerns professionally, implementing resolutions that maintain customer satisfaction and loyalty
• Manage table reservations, seating arrangements and maintain the dining environment to maximise capacity and revenue
• Maintain health, safety and hygiene standards in compliance with local regulations and company requirements
• Conduct staff training on customer service, food safety and operational procedures
• Prepare and analyse financial reports, budgets and performance metrics to support business decision-making
• Liaise with the kitchen team and other departments to ensure seamless service delivery
• Implement and maintain marketing initiatives to attract new customers and enhance brand reputation

What we're looking for

• Minimum 3-5 years of experience in restaurant management or hospitality sector leadership roles
• Proven track record of successfully managing restaurant operations, staff and profitability
• Strong knowledge of food and beverage service standards, health and safety regulations
• Excellent leadership and team management skills with the ability to motivate and develop staff
• Outstanding customer service orientation and ability to handle complaints diplomatically
• Proficiency in restaurant management systems and financial reporting tools
• Strong numerical and analytical skills with ability to manage budgets and costs effectively
• Excellent communication and interpersonal skills in English and Indonesian (preferred)
• Ability to work flexible hours including evenings, weekends and public holidays as required
• Certification in food safety and hygiene (HACCP or equivalent) is advantageous
• Knowledge of Balinese or Indonesian cuisine is desirable but not essential

What we offer

• We provide a competitive salary package commensurate with experience and qualifications.
• You will benefit from a supportive and inclusive work environment where your contribution is valued and recognised.
• We offer opportunities for professional development and career advancement within our growing hospitality business.
• Our team enjoys a collaborative culture focused on delivering exceptional guest experiences.
• We provide staff meals and other benefits designed to support your wellbeing.
• As part of our management team, you will have the opportunity to shape the future direction of our restaurant and work with a dynamic, passionate group of hospitality professionals.

About us

PT. Daun Lebar Anugerah is a hospitality business based in Gianyar, Bali, committed to delivering outstanding dining experiences through quality food, exceptional service and warm Indonesian hospitality. We pride ourselves on creating welcoming spaces where guests can relax and enjoy authentic culinary offerings. Our team is dedicated to maintaining the highest standards of service and operational excellence whilst building a positive and supportive workplace culture. We believe in investing in our people and fostering an environment where talented individuals can grow and thrive.