Restaurant manager

PT Kaivalya; Kecamatan Ubud; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Pemberi is seeking an experienced Restaurant Manager to lead operations in our Ubud, Bali location. You will manage staff, guest experiences, budgeting, and compliance with health and safety standards.

This full-time role requires strong leadership and a track record of delivering excellent service while maximizing profitability. This position involves managing POS systems, supplier relations, scheduling, and ensuring flexibility for evenings, weekends, and holidays to support busy hospitality

Qualifications

• Minimum 3+ years of restaurant management experience in hospitality or tourism.
• Strong leadership and team-management skills with ability to develop staff.
• Fluent in English; Indonesian language skills are desirable.

Responsibilities

• Oversee daily restaurant operations, including opening/closing procedures and stock control.
• Lead recruitment, training, scheduling and performance management of staff.
• Ensure exceptional guest service across all shifts and interactions.

Skills

Leadership

Customer service

POS software

Budgeting

Staff training

English fluency

Communication

Tools

POS systems

Job description

About the role

Pemberi- Farm to Table is seeking an experienced and dynamic Restaurant Manager to join our team in Ubud, Bali. This is a full-time position that plays a pivotal role in ensuring the exceptional delivery of food and beverage services to our guests. As Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, from staff management and customer service to financial performance and compliance with health and safety standards. This role is essential to maintaining our reputation as a premier dining destination in Ubud and directly contributes to the overall success and profitability of our hospitality operations.

Key responsibilities

• Manage all aspects of daily restaurant operations, including opening and closing procedures, inventory management, and stock control
• Oversee the recruitment, training, scheduling and performance management of restaurant and bar staff
• Ensure excellent customer service standards are maintained consistently across all shifts and guest interactions
• Monitor and manage food and beverage costs to maximise profitability whilst maintaining quality standards
• Maintain strict adherence to health and safety regulations, food hygiene standards and local compliance requirements
• Create and implement restaurant policies and procedures that enhance operational efficiency and guest satisfaction
• Handle guest complaints professionally and resolve issues promptly to maintain positive relationships
• Collaborate with the kitchen team to ensure menu quality, presentation and consistency
• Manage restaurant finances, including budgeting, revenue tracking and cost analysis
• Conduct regular staff briefings and training sessions to maintain high service standards
• Maintain relationships with suppliers and negotiate contracts to ensure competitive pricing

What we’re looking for

• Minimum 3- years of experience in restaurant management within a hospitality or tourism setting
• Proven track record of successfully managing restaurant operations and achieving financial targets
• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent customer service orientation with a commitment to delivering exceptional guest experiences
• Proficiency in restaurant management systems and point-of-sale (POS) software
• Solid understanding of food and beverage operations, including menu planning and cost control
• Knowledge of local health and safety regulations, food hygiene standards and licensing requirements in Indonesia
• Strong communication and interpersonal skills with fluency in English; Indonesian language skills are highly desirable
• Problem-solving abilities and the capacity to make sound decisions under pressure
• Financial acumen and experience with budgeting and P&L management
• Flexibility to work varied hours, including evenings, weekends and public holidays as required

What we offer

Pemberi is committed to creating a positive and rewarding workplace for our team members. We offer competitive compensation packages commensurate with experience and qualifications. Our team enjoys opportunities for professional development and career advancement within the hospitality sector. We believe in fostering a collaborative and supportive work environment where your contributions are valued and recognised. Working in Ubud provides a unique opportunity to be part of a vibrant cultural destination whilst delivering world-class hospitality services. We are dedicated to the wellbeing of our employees and welcome discussions about flexible working arrangements where possible to support your work-life balance.

About us

Pemberi is a respected hospitality establishment based in the heart of Ubud, Bali. We are passionate about providing authentic, high-quality dining experiences that showcase the best of Balinese and international cuisine. Our commitment to excellence, coupled with our dedication to creating a welcoming atmosphere, has established us as a preferred destination for both locals and tourists. We pride ourselves on our exceptional service standards, attention to detail and our team of talented professionals. As a growing business in one of Bali's most sought-after locations, we are focused on delivering memorable experiences whilst maintaining sustainability and respect for our local community.