Restaurant Manager

PT. Normi International; Jakarta Pusat; On-site; IDR 150,000,000 - 230,000,000; Full time

Job summary

NORMI Group is seeking an experienced restaurant manager to oversee day-to-day operations in Jakarta, train qualified staff, and maintain high food standards. The role requires leadership to ensure top-tier guest experiences across all service areas.

You will develop a positive brand image through excellent customer service and a strong understanding of restaurant protocol, while driving sales and ensuring SOP compliance. Placement: Jakarta.

Qualifications

• Diploma in Business Management or related hospitality program required.
• At least 4 years of experience as Restaurant Manager in F&B.
• Strong leadership and interpersonal skills.

Responsibilities

• Oversee daily restaurant operations and ensure service standards.
• Train and supervise staff to deliver consistent customer service.
• Achieve monthly targets and manage costs.
• Develop and implement marketing strategies aligned with brand vision.
• Monitor sales and control costs including labor and inventory.
• Ensure SOPs and brand standards are followed.

Skills

Leadership

Staff Training

Operations Management

Customer Service

Sales & Marketing

Education

Diploma in Business Management / Hospitality / F&B Services Management

Job description

We are seeking an experienced restaurant manager who can oversee day-to-day operations, train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

Job Requirements:

Candidate must posssess at least Diploma in Business Management, Hospitality, Food & Beverage Services Management or equivalent.

At least 4 year (s) of working experience as Restaurant Manager in F&B Industry.

Well-groomed and Presentable

Have an excellent understanding of all restaurant section, including kitchen, bar, and service.

Customer oriented with hands-on restaurant operations exposure; ability to understand financial reports.

Having good interpersonal, strong and innovative leadership, sales, and marketing.

Understand about quality and restaurant operations.

Understand about inventory system and good maintenance of the restaurant.

Strong Managerial & Communication Skills.

Strong Commitment to Service Excellence.

Job Description

Manage Training of New Staff in accordance with our Service Standards.

Understand and able to lead, supervise, direct, and evaluate the performance of team members.

Ensure the restaurant is well coordinated and always achieve the monthly target.

Responsible to create & implement marketing strategies within Toby’s Estate vision, values, guidelines with the objective to achieve sales growth and profitability targets.

Monitor Marketing & Promotional Activities at the Store.

Responsible for studying and tracking sales, controlling cost of goods, labor costs as well as other restaurant expenses.

Executing all operations and services with respect to organizational SOP's and standards.

Able to open and close the restaurant and run all aspects of the daily operations in the service division.

Striving for Excellence in achieving and maintaining the standards of quality, as well as being innovative for significant growth of the business and brand.

Placement: Jakarta.

NORMI Group is privately owned, based on the love of fashion, retail, F&B and lifestyle, fully integrated company currently encompassing 5 brands and acquiring for more.

Demonstrating a dream big, above and beyond expectation philosophies, the group has retail presence currently spans into a growing markets in Indonesia, Singapore, and Australia.

The F&B brands that under Normi International Group include Australian legendary steaks and ribs HURRICANE'S GRILL and specialty coffee roasters TOBY'S ESTATE.

NORMI Group is privately owned, based on the love of fashion, retail, F&B and lifestyle, fully integrated company currently encompassing 5 brands and acquiring for more.

Demonstrating a dream big, above and beyond expectation philosophies, the group has retail presence currently spans into a growing markets in Indonesia, Singapore, and Australia.

The F&B brands that under Normi International Group include Australian legendary steaks and ribs HURRICANE'S GRILL and specialty coffee roasters TOBY'S ESTATE.