Restaurant Floor Manager

Arkamara Dijiwa Ubud; Kecamatan Ubud; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Arkamara Dijiwa Ubud in Bali is seeking a Restaurant Floor Manager to lead daily dining operations, ensuring exceptional service in a luxury boutique setting. You will guide a diverse F&B team, maintain quality standards, and foster a warm Indonesian hospitality experience that aligns with the Sanctuary for the Soul ethos.

The role focuses on operational excellence, staff development, and guest satisfaction, with collaboration across kitchen and bar teams to deliver memorable dining journeys.

Qualifications

• Strong leadership and team management skills.
• Excellence in guest service and hospitality.
• Solid understanding of luxury dining operations.

Responsibilities

• Lead and supervise daily restaurant operations to ensure high service standards.
• Train, mentor, and develop team members to deliver personalized service.
• Manage guest relations and handle inquiries with professionalism.
• Coordinate with kitchen and bar teams to ensure smooth service flow.
• Monitor inventory, costs, cleanliness, and safety standards.
• Conduct regular team briefings and ensure SOP adherence.
• Address guest feedback and drive improvements in the dining experience.
• Participate in recruitment and onboarding as needed.

Skills

Leadership

Guest service

Operations management

Team development

Job description

Back to all positions

Contract FB Service

Restaurant Floor Manager

Share: WhatsApp LinkedIn Post

FB Service Arkamara Dijiwa Ubud Contract

About The Role

Join Dijiwa Sanctuaries as a Restaurant Floor Manager at Arkamara Dijiwa Ubud, where you will play a pivotal role in creating extraordinary dining experiences that embody our 'Sanctuary for the Soul' ethos. This position offers an exciting opportunity to lead our F&B service team in one of Bali's most cherished luxury boutique settings, where every meal becomes a memorable journey for our guests.

As Restaurant Floor Manager, you will be the heartbeat of our dining venue, ensuring seamless operations while nurturing a warm, authentic atmosphere that reflects Indonesian hospitality at its finest. Your leadership will directly impact guest satisfaction, team performance, and the overall reputation of Dijiwa Sanctuaries.

We are seeking a passionate professional who thrives in luxury hospitality environments and genuinely enjoys creating moments of joy for guests. The ideal candidate combines strong operational expertise with a natural ability to lead and inspire a diverse team.

Key Responsibilities

• Lead and supervise daily restaurant operations, ensuring exceptional service standards are consistently maintained
• Train, mentor, and develop team members to deliver personalized, attentive service aligned with Dijiwa's brand values
• Manage guest relations, handling inquiries, special requests, and concerns with grace and professionalism
• Coordinate with kitchen and bar teams to ensure smooth food and beverage service flow
• Monitor inventory, control costs, and maintain high standards of cleanliness and safety
• Conduct regular team briefings and ensure adherence to standard operating procedures
• Handle guest feedback and implement improvements to enhance the dining experience
• Support recruitment and onboarding of new team members as needed

Success in this role means creating a dining atmosphere where guests feel welcomed, valued, and eager to return. You will build a high-performing team, maintain operational excellence, and contribute to the unique character that makes Dijiwa Sanctuaries special.