Remote Retail Sales Associate - Flexible Part-Time

Pt Pesta Pora Abadi (Mie Gacoan); Bondowoso; Remote; IDR 68,880,000 - 123,984,000; Part time

Benefits offered by this job

Competitive hourly wage

Remote work

Employee discounts

Job summary

Pt Pesta Pora Abadi (Mie Gacoan) seeks a customer-focused Retail Sales Associate to provide essential remote support from a home office. In this part-time role, you will handle product inquiries, order status, and general support, contributing to customer satisfaction and indirect sales.

You will communicate effectively via phone, email, and chat, process transactions, and leverage your retail expertise to resolve issues while maintaining accurate CRM records.

Qualifications

• Experience in customer service or retail sales.
• Excellent communication and interpersonal skills with a friendly and professional demeanor.
• Proficiency in using computers and CRM software.

Responsibilities

• Provide exceptional customer service via phone, email, and chat for retail products and services.
• Assist customers with placing orders, tracking shipments, and processing returns or exchanges remotely.
• Resolve customer issues and complaints effectively and escalate when necessary.
• Maintain accurate customer records and transaction details in the CRM system.
• Offer product recommendations and upsell/cross-sell opportunities when appropriate.

Skills

Customer service

Communication

Time management

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

Office applications

Job description

Pt Pesta Pora Abadi (Mie Gacoan) seeks a customer-focused Retail Sales Associate to provide essential remote support from a home office. In this part-time role, you will handle product inquiries, order status, and general support, contributing to customer satisfaction and indirect sales.

You will communicate effectively via phone, email, and chat, process transactions, and leverage your retail expertise to resolve issues while maintaining accurate CRM records.