Remote Client Relationship Specialist for Growth & Success

Amrita; Raha; Remote; IDR 223,200,000 - 390,600,000; Full time

Benefits offered by this job

Remote work

Bonuses

Health insurance

Paid time off

Professional development

Job summary

Amrita is seeking a Remote Client Relationship Specialist to join our fully remote team and manage a diverse client portfolio. You will build strong relationships, respond to inquiries, and collaborate with internal teams to deliver tailored solutions from anywhere in Indonesia.

You should have proven CRM experience, excellent communication skills, and the ability to work independently in a remote environment. This role offers competitive pay, performance bonuses, and comprehensive benefits.

Qualifications

• Proven experience in client relationship management and account handling.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and tailor solutions.
• Proficiency with CRM tools and client management platforms.
• Ability to work independently and manage priorities in a remote setting.

Responsibilities

• Proactively manage a portfolio of client accounts and ensure satisfaction.
• Maintain regular communication to build lasting relationships.
• Address inquiries and feedback promptly as the main point of contact.
• Identify opportunities for upselling and cross-selling relevant products.
• Collaborate with internal teams to ensure smooth service delivery.
• Gather client feedback to inform product improvements.

Skills

Client relationship management

Account management

Communication skills

CRM software proficiency

Remote work ability

Education

Bachelor's degree in business/marketing or related field

Tools

CRM software

Job description

Amrita is seeking a Remote Client Relationship Specialist to join our fully remote team and manage a diverse client portfolio. You will build strong relationships, respond to inquiries, and collaborate with internal teams to deliver tailored solutions from anywhere in Indonesia.

You should have proven CRM experience, excellent communication skills, and the ability to work independently in a remote environment. This role offers competitive pay, performance bonuses, and comprehensive benefits.