Relationship Manager Funding - Surabaya

PT Cicil Solusi Mitra Teknologi (CICIL); Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Cicil Solusi Mitra Teknologi (CICIL) in Surabaya, Indonesia is seeking an experienced candidate to acquire new lenders and provide exceptional support. The ideal candidate will have a Bachelor's degree and at least 1 year of relevant experience in the peer-to-peer or banking sector.

Responsibilities include maintaining relationships with current lenders, addressing inquiries, and achieving revenue targets. Strong communication, negotiation, and problem-solving skills are essential for success in this role.

Qualifications

• Minimum 1 year of experience in peer-to-peer or banking industry.
• Able to build positive relationships with clients.
• Leadership and teamwork skills are necessary.

Responsibilities

• Acquire new potential lenders.
• Assist lender-related inquiries and needs.
• Maintain existing lender relationships.

Skills

Communication skills

Negotiation techniques

Presentation skills

Problem-solving skills

Interpersonal skills

Sales skills

Education

Bachelor's Degree

Tools

Microsoft Office

CRM software

Job description

Responsibilities

• Acquire New Potential Lender
• Assist Lender-related inquiries and needs (Creating, Managing, and Optimizing Accounts)
• Maintain existing Lender by providing the best services
• Work towards achieving set revenue targets and contributing to overall company growth
• Negotiating and leading high-impact strategic partnerships/improvement
• Responsible for maintaining a current portfolio, good relations, providing the best quality services and adequate product information to customers
• Create and implement plans that will help meet customer needs
• Build long-term relationships with clients and customers
• Work quickly to address and resolve customer issues
• Notify the sales team about new sales and cross-selling opportunities
• Research and pursue new business opportunities
• Identify client needs and requests and propose appropriate solutions
• Provide comprehensive product/service consulting to clients and guide their decision-making process
• Upselling and cross-selling products/services to clients

Qualifications

• Min. Education Bachelor's Degree in any major from a reputable University
• Have a minimum of 1 years of experiences from Peer-to-peer industry or Banking Industry
• Have good skills in communication, selling, and presentation
• Have negotiation techniques and marketing strategies to increase sales
• Have extensive relationships or networking
• Able to use Microsoft Office and CRM software
• Excellent communication and interpersonal skills
• Experience in sales or customer service
• Have good problem-solving skills
• Able to build positive relationships with clients
• Leadership and teamwork skills