About the role
We are seeking an experienced and strategic Personel & GA Section Head to join in Jakarta on a full-time basis. This is a pivotal leadership position within our Human Resource specifically focused on Industrial & Employee Relations. In this role, you will oversee the Personnel and General Affair section, ensuring seamless operations across employee relations, industrial relation, compliance, and administrative services. You will report directly to senior management and play a crucial role in shaping organisational culture, managing industrial relations matters, and driving HR initiatives that support our business objectives. This position offers the opportunity to make a significant strategic impact on the organisation's human capital management and operational efficiency.
Key responsibilities
- Lead and manage the Personnel, General Affair and Industrial Relation, providing strategic direction and operational oversight
- Oversee employee relations activities, performance management, and employee engagement initiatives
- Manage industrial and employee relations matters, including negotiations, grievance handling, and dispute resolution
- Develop and implement HR policies, procedures and guidelines in compliance with Indonesian labour laws and regulations
- Ensure compliance with employment legislation, collective bargaining agreements, and organisational policies
- Coordinate general administration functions, including facilities management, records management, and administrative support services
- Mentor and develop junior HR and administration staff, fostering a high-performing team environment
- Liaise with external stakeholders, including government agencies, labour unions, and recruitment agencies
- Prepare HR reports and analytics to support strategic decision-making and workforce planning
- Identify and implement process improvements to enhance HR service delivery and operational efficiency
- Manage employee training and development programmes to support skill enhancement and career progression
What we’re looking for
- Bachelor's Degree (S1) in Psychology, Law, Human Resource Management, Management, or a related field.
- Minimum of 8 years' professional experience in human resources, personnel management, or industrial relations.
- In-depth knowledge of Indonesian labour laws, employment regulations, and collective bargaining frameworks.
- Demonstrated ability to develop and implement HR policies and procedures.
- Excellent interpersonal and communication skills, with the ability to engage effectively with staff at all levels.
- Strong leadership capabilities with experience managing and mentoring HR teams.
- Good knowledge of Industrial Relations, employment dispute resolution, and employee relations management.
- Experienced in handling employee disciplinary matters, warning letters (SP), termination processes, and employment administration.
- Familiar with the preparation and implementation of Company Regulations (PP), Collective Labor Agreements (PKB), and Employment Agreements.
- Good negotiation, mediation, and communication skills, including coordination with employees and external parties such as the Department of Manpower (Disnaker).
- Familiar with BPJS Health, BPJS Employment, employee attendance systems, and personnel administration.
- Able to manage General Affairs activities, including company assets, office facilities, operational vehicles, and general office requirements.