People Operations Supervisor

PT Abadi Sejahtera Finansindo (Singa Fintech); Tangerang; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

PT Abadi Sejahtera Finansindo (Singa Fintech) is seeking an experienced People Operations Supervisor to manage end-to-end HR & GA operations and support ongoing growth. The role leads HR Ops, oversees HRIS, payroll, and Employee Relations, and ensures compliance with Indonesian manpower regulations.

You will coordinate OJK and ISO audits, develop HR policies and SOPs, and provide strategic HR advice to management in a fast-paced environment.

Qualifications

• Bachelor’s degree or above in Psychology, Management, Human Resources, or a related field.
• 5+ years of overall HR experience.
• Proven experience managing and leading an HR team.
• Strong experience in HRIS and payroll management.
• Solid experience in Employee/Industrial Relations.
• Experience in fast-paced and dynamic environment.
• Good knowledge of Indonesian manpower regulations.
• Experience with OJK and/or ISO audits and compliance is highly preferred.
• Strong communication skills with management.
• Active English communication skills, both written and spoken.
• Mandarin-speaking ability is a plus.

Responsibilities

• Lead and manage the HR Ops.
• Oversee HRIS, payroll and Employee Relations.
• Manage employee relations and Industrial Relations matters.
• Ensure compliance with company policies and applicable Indonesian manpower regulations.
• Coordinate and prepare for OJK and ISO audits.
• Develop and continuously improve HR policies, SOPs, and HR processes.
• Provide strategic HR advice and support to management.
• Drive HR initiatives aligned with business growth and organizational objectives.

Skills

HR leadership

Employee/Industrial Relations

Communication skills

English communication

Mandarin speaking

Education

Bachelor’s degree in Psychology, Management, Human Resources, or related field

Tools

HRIS

Payroll management

Job description

We are looking for an experienced People Operations Supervisor to manage and oversee end-to-end Human Resources & General Affairs operations and support the organization’s continued growth.

What You’ll Do

• Lead and manage the HR Ops
• Oversee HRIS, payroll and Employee Relations
• Manage employee relations and Industrial Relations matters.
• Ensure compliance with company policies and applicable Indonesian manpower regulations.
• Coordinate and prepare for OJK and ISO audits.
• Develop and continuously improve HR policies, SOPs, and HR processes.
• Provide strategic HR advice and support to management.
• Drive HR initiatives aligned with business growth and organizational objectives.

What We’re Looking For

• Bachelor’s degree or above in Psychology, Management, Human Resources, or a related field.
• 5+ years of overall HR experience
• Proven experience managing and leading an HR team
• Strong experience in HRIS and payroll management.
• Solid experience in Employee/Industrial Relations
• Experience working in a fast-paced and dynamic environment.
• Good knowledge of Indonesian manpower regulations.
• Experience with OJK and/or ISO audits and compliance is highly preferred.
• Strong communication skills with the ability to work effectively with management.
• Active English communication skills, both written and spoken.
• Mandarin-speaking ability is a plus.
• Strong leadership, analytical, problem-solving, and organizational skills.
• Proactive, detail-oriented, adaptable, and able to manage multiple priorities.