Human Resources Operations

PT Satu Estetika Indonesia; Jakarta Pusat; On-site; IDR 223,200,000 - 357,120,000; Full time

Job summary

PT Satu Estetika Indonesia is seeking a hands-on Human Resources Operations leader to oversee the HR function and support management in strengthening business processes and organizational performance. This role goes beyond routine HR administration, translating management priorities into practical execution.

The ideal candidate will have a Bachelor's degree in HR or related field, at least 3 years in HR, and strong experience in HR operations, recruitment, employee relations, performance

Qualifications

• Bachelor's degree in HR, psychology, management, business administration, law, or related field.
• Minimum 3 years of experience in Human Resources.
• Strong experience in HR operations, recruitment, employee relations, performance management, and policy development.
• Good understanding of Indonesian labor regulations, employment contracts, BPJS, and HR compliance.

Responsibilities

• Oversee end-to-end recruitment, onboarding, probation, employee development, retention, and offboarding.
• Manage employee administration, contracts, attendance, leave, payroll preparation, and BPJS administration.
• Handle employee relations, disciplinary matters, counseling, warning letters, and conflict resolution.
• Ensure company policies and employment practices comply with Indonesian labor regulations.
• Develop and maintain HR policies, SOPs, job descriptions, and organizational structures.
• Coordinate KPI setting, performance reviews, probation evaluations, and development plans.
• Identify manpower and competency needs based on business priorities.
• Supervise and direct HR team members.
• Work with management to address organizational issues affecting performance.
• Translate management decisions into clear action plans, workflows, and follow-up mechanisms.

Skills

HR operations

Recruitment

Employee relations

Performance management

Policy development

BPJS compliance

Cross-functional projects

Education

Bachelor's degree in HR/related field

Job description

We are looking for a hands-on Human Resources Operations to oversee the company's HR function while supporting management in strengthening business processes and organizational performance. This role requires someone who can work beyond routine HR administration. The ideal candidate understands how people, structure, performance, and daily operations affect business results, and is able to translate management priorities into practical execution.

Key responsibilities

Oversee end-to-end recruitment, onboarding, probation, employee development, retention, and offboarding

Manage employee administration, employment contracts, attendance, leave, payroll preparation, and BPJS administration

Handle employee relations, disciplinary matters, counseling, warning letters, and conflict resolution

Ensure company policies and employment practices comply with Indonesian labor regulations

Develop and maintain company regulations, HR policies, SOPs, job descriptions, and organizational structures

Coordinate KPI setting, performance reviews, probation evaluations, and employee development plans

Identify manpower and competency needs based on business priorities

Supervise and provide direction to HR team members

Work closely with management to identify organizational and operational issues affecting business performance

Translate management decisions into clear action plans, policies, workflows, and follow-up mechanisms

About you

Bachelor's degree in Human Resources, Psychology, Management, Business Administration, Law, or a related field

Minimum 3 years of experience in Human Resources

Strong experience in HR operations, recruitment, employee relations, performance management, and policy development

Good understanding of Indonesian labor regulations, employment contracts, BPJS, and HR compliance

Demonstrated ability to improve processes, manage cross-functional projects, or support organizational development

Strong business acumen and ability to connect people-related decisions with operational and commercial needs

Confident in communicating with management and employees at different levels

Assertive, analytical, detail-oriented, and comfortable working in a fast-paced environment

Able to work independently with minimal supervision and follow through until completion

Experience in aesthetic clinics, healthcare, beauty, hospitality, retail, or other service industries is preferred