People Operations Manager

pt abadi sejahtera finansindo (singa fintech); Banten; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

pt abadi sejahtera finansindo (singa fintech) is seeking an experienced People Operations Manager to lead HRGA operations, ensure compliance with Indonesian manpower regulations, and oversee HRIS, payroll, and industrial relations.

The role requires 12+ years in HR with at least 3 years in an HR Manager/HRGA Manager position, strong leadership, and English proficiency. Mandarin is a plus. This on-site role emphasizes policy development, audits, and strategic HR guidance.

Qualifications

• Bachelor’s degree in HR, management or related field.
• 12+ years of overall HR experience, with 3+ years in HR Manager/HRGA Manager role.
• Experience leading an HRGA team and managing HRIS/payroll.
• Strong knowledge of Indonesian manpower regulations and audits.

Responsibilities

• Lead and manage the HRGA team and day-to-day HRGA operations.
• Oversee HRIS, payroll, industrial relations, and General Affairs.
• Manage employee relations and Industrial Relations matters.
• Ensure compliance with Indonesian manpower regulations and company policies.
• Coordinate for OJK and ISO audits.
• Develop and improve HR policies, SOPs, and HR processes.
• Provide strategic HR advice to management and support growth.

Skills

HR leadership

HRIS

Payroll management

Industrial relations

Audits/compliance

English communication

Education

Bachelor’s in HR-related field

Bachelor’s in Psychology

Tools

HRIS software

Payroll software

Job description

We are looking for an experienced People Operations Manager to lead and oversee end-to-end Human Resources & General Affairs operations and support the organization’s continued growth.

What You’ll Do

• Lead and manage the HRGA team and day-to-day HRGA operations.
• Oversee HRIS, payroll, Industrial Relations, and General Affairs.
• Manage employee relations and Industrial Relations matters.
• Ensure compliance with company policies and applicable Indonesian manpower regulations.
• Coordinate and prepare for OJK and ISO audits.
• Develop and continuously improve HR policies, SOPs, and HR processes.
• Provide strategic HR advice and support to management.
• Drive HR initiatives aligned with business growth and organizational objectives.

What We’re Looking For

• Bachelor’s degree or above in Psychology, Management, Human Resources, or a related field.
• 12+ years of overall HR experience, with at least 3 years in an HR Manager / HRGA Manager role.
• Proven experience managing and leading an HRGA team.
• Strong experience in HRIS and payroll management.
• Solid experience in General Affairs and Industrial Relations
• Experience working in a fast-paced and dynamic environment.
• Good knowledge of Indonesian manpower regulations.
• Experience with OJK and/or ISO audits and compliance is highly preferred.
• Strong communication skills with the ability to work effectively with management.
• Active English communication skills, both written and spoken.
• Mandarin-speaking ability is a plus.
• Strong leadership, analytical, problem-solving, and organizational skills.
• Proactive, detail-oriented, adaptable, and able to manage multiple priorities.