Outlet Manager — Luxury Italian Dining Leader

Hyatt Hotels Corporation; Provinsi Bali; Presencial; IDR 180.000.000 - 320.000.000; Tempo integral

Resumo da vaga

Hyatt Hotels Corporation in Bali is seeking an Outlet Manager to lead Salsa Verde Italian Restaurant at Grand Hyatt Bali. You will oversee daily operations, drive guest satisfaction, and ensure service standards align with Hyatt brand.

The role requires 1–2 years in a similar outlet management capacity within a 5-star setting, strong English communication, and leadership skills. Proficiency with property management systems (PMS) such as HOTSOS or BirchStreet is a plus.

Qualificações

• Minimum of 1–2 years of solid experience as Outlet Manager in a large 5-star luxury hotel or Restaurants.
• Has a solid background in working in a high-demand business environment.
• Has strong leadership skills, train and develop team, and is a role model.
• Eloquent in English communication in both written and spoken.
• Is well versed in working with Property Management Systems; experience with HOTSOS, BIRCHSTREET is a plus.
• Has proven track of working with timelines and targets.
• Diploma in Hospitality or other relevant fields; a Bachelor’s Degree is a plus.

Responsabilidades

• Oversee the daily operations of Salsa Verde Italian Restaurant, ensuring highest standards of service, food quality and guest satisfaction.
• Handle guest and employee inquiries courteously and efficiently, resolving issues promptly or escalating where necessary.
• Align outlet operations with Hyatt’s corporate strategy and ensure brand standards are consistently applied.
• Maximize team productivity through effective scheduling, multi-skilling and motivation.
• Keep up to date with market trends, guest preferences and competitor offerings to maintain a competitive edge.
• Ensure the outlet team maintains high standards of grooming, punctuality and professionalism.
• Work closely with kitchen, events and other departments to deliver seamless operations.

Conhecimentos

F&B leadership

English proficiency

Outlet management

Scheduling & multi-skilling

Guest service

Formação

Diploma in Hospitality

Bachelor’s degree (bonus)

Ferramentas

Property Management Systems

HOTSOS

BIRCHSTREET

Descrição da vaga

Hyatt Hotels Corporation in Bali is seeking an Outlet Manager to lead Salsa Verde Italian Restaurant at Grand Hyatt Bali. You will oversee daily operations, drive guest satisfaction, and ensure service standards align with Hyatt brand.

The role requires 1–2 years in a similar outlet management capacity within a 5-star setting, strong English communication, and leadership skills. Proficiency with property management systems (PMS) such as HOTSOS or BirchStreet is a plus.