Outlet Manager - Salsa Verde Italian Restaurant

Hyatt Hotels; Tangerang; Hybrid; IDR 300,000,000 - 600,000,000; Full time

Job summary

Hyatt is seeking an Outlet Manager to lead Salsa Verde Italian Restaurant at Grand Hyatt Bali. The ideal candidate will drive daily operations, ensure service excellence, and deliver exceptional guest experiences.

You will collaborate with kitchen, events, and other departments to maintain standards across all touchpoints. With 1–2 years in a luxury hotel or restaurant outlet, strong leadership and English proficiency, you will guide a motivated team, optimize schedules, and respond to guest

Qualifications

• Minimum 1-2 years as Outlet Manager in a large 5-star hotel or restaurant.
• Experience in a high-demand business environment.
• Strong leadership, team development and role-model behavior.
• Fluent English (written and spoken).
• Familiar with Property Management Systems; HOTSOS and BirchStreet are a plus.
• Proven ability to work with timelines and targets.
• Conscientious and diligent.

Responsibilities

• Oversee daily Salsa Verde Italian Restaurant operations.
• Maintain service, food quality and guest satisfaction standards.
• Handle guest and employee inquiries courteously and resolve issues.
• Align outlet operations with Hyatt brand standards and strategy.
• Maximize productivity through scheduling, multi-skilling and motivation.
• Stay current with market trends and competitor offerings.
• Ensure grooming, punctuality and professional conduct.
• Collaborate with kitchen, events and other departments for seamless operations.

Skills

Leadership

Team development

English communication

Timelines & targets

Education

Diploma in Hospitality

Bachelor’s degree

Tools

HOTSOS

BirchStreet

Job description

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Grand Hyatt Grand Hyatt Bali ID - Bali

Food & Beverage

Entry Level Manager

Full-time

Local

Summary

What is your passion? Whether you are into tennis, shopping, crafts, or karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team.

Now we are looking for a dynamic, outgoing, and enthusiastic Outlet Manager with a strong background and experience in Food & Beverage to lead Salsa Verde Italian Restaurant at Grand Hyatt Bali. We are seeking a passionate hospitality professional who can inspire the team, deliver exceptional guest experiences, and drive operational excellence in our vibrant Italian dining venue.

The Outlet Manager will be responsible for overseeing the daily operations of Salsa Verde Italian Restaurant, ensuring the highest standards of service, food quality, and guest satisfaction. The role also involves handling guest and employee inquiries in a courteous and efficient manner, addressing concerns promptly, and ensuring appropriate follow-up whenever immediate solutions cannot be provided. .

Manages the day-to-day operations of the assigned outlet, ensuring consistency in service standards and guest satisfaction.

Handles guest and employee inquiries courteously and efficiently, resolving issues promptly or escalating where necessary.

Aligns outlet operations with Hyatt’s corporate strategy and ensures brand standards are consistently applied.

Maximizes team productivity through effective scheduling, multi-skilling, and motivation.

Keeps up to date with market trends, guest preferences, and competitor offerings to maintain a competitive edge.

Ensures the outlet team maintains high standards of grooming, punctuality, and professionalism

Works closely with kitchen, events, and other departments to deliver seamless operations.

Qualifications

Minimum of 1-2 years of solid experience as Outlet Manager in a large 5-star luxury hotel or Restaurants

Has a solid background in working in a high-demand business environment.

Has strong leadership skills, train and develop team, and is a role model.

Eloquent in English communication in both written and spoken.

Is well versed in working with Property Management Systems, experience with, HOTSOS, BIRCHSTREET is a plus.

Has proven track of working with timelines and targets.

Highly conscientious and diligent.

Diploma in Hospitality or other relevant fields. A Bachelor’s Degree is a plus.