F&B Outlet Manager — Lead Dining, Service & Revenue

Hilton Bali Resort; Kota Bandung; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Hilton Bali Resort is seeking a Food & Beverage Outlet Manager to oversee daily outlet operations, ensuring service excellence and brand standards in a luxury hotel setting.

The role leads a team, develops menus with a focus on memorable guest experiences, and collaborates with kitchen and other departments to deliver seamless service. English fluency and hospitality experience are essential.

This position offers opportunities for career growth within a renowned global hospitality brand.

Qualifications

• Experience managing a high-end outlet in hospitality.
• Strong leadership and staff development skills.
• Excellent guest service and interpersonal abilities.

Responsibilities

• Operational Oversight: manage daily outlet operations to ensure smooth service and brand standards.
• Team Leadership: supervise, train, and motivate staff to deliver exceptional guest experiences.
• Guest Experience Management: ensure personalized service and promptly resolve guest feedback.
• Inventory & Cost Control: monitor stock levels, manage ordering, and control costs.
• Sales & Revenue Support: drive upselling initiatives and support revenue targets.
• Compliance & Hygiene: ensure health, safety and hygiene regulations are met.
• Coordination & Communication: collaborate with kitchen, housekeeping, and other departments.
• Food Safety Regulations: ensure compliance with all food safety standards.

Skills

Outlet management experience

Team leadership

Guest service excellence

English fluency

Education

High school diploma or equivalent

Hospitality training (advantage)

Job description

Hilton Bali Resort is seeking a Food & Beverage Outlet Manager to oversee daily outlet operations, ensuring service excellence and brand standards in a luxury hotel setting.

The role leads a team, develops menus with a focus on memorable guest experiences, and collaborates with kitchen and other departments to deliver seamless service. English fluency and hospitality experience are essential.

This position offers opportunities for career growth within a renowned global hospitality brand.