Outlet Manager - Salsa Verde Italian Restaurant

Hyatt Regency Dfw; Provinsi Bali; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Hyatt Hotels Corporation in Bali is seeking an Outlet Manager to lead Salsa Verde Italian Restaurant at Grand Hyatt Bali. You will oversee daily operations, drive guest satisfaction, and ensure service standards align with Hyatt brand.

The role requires 1–2 years in a similar outlet management capacity within a 5-star setting, strong English communication, and leadership skills. Proficiency with property management systems (PMS) such as HOTSOS or BirchStreet is a plus.

Qualifications

• Minimum of 1–2 years of solid experience as Outlet Manager in a large 5-star luxury hotel or Restaurants.
• Has a solid background in working in a high-demand business environment.
• Has strong leadership skills, train and develop team, and is a role model.
• Eloquent in English communication in both written and spoken.
• Is well versed in working with Property Management Systems; experience with HOTSOS, BIRCHSTREET is a plus.
• Has proven track of working with timelines and targets.
• Diploma in Hospitality or other relevant fields; a Bachelor’s Degree is a plus.

Responsibilities

• Oversee the daily operations of Salsa Verde Italian Restaurant, ensuring highest standards of service, food quality and guest satisfaction.
• Handle guest and employee inquiries courteously and efficiently, resolving issues promptly or escalating where necessary.
• Align outlet operations with Hyatt’s corporate strategy and ensure brand standards are consistently applied.
• Maximize team productivity through effective scheduling, multi-skilling and motivation.
• Keep up to date with market trends, guest preferences and competitor offerings to maintain a competitive edge.
• Ensure the outlet team maintains high standards of grooming, punctuality and professionalism.
• Work closely with kitchen, events and other departments to deliver seamless operations.

Skills

F&B leadership

English proficiency

Outlet management

Scheduling & multi-skilling

Guest service

Education

Diploma in Hospitality

Bachelor’s degree (bonus)

Tools

Property Management Systems

HOTSOS

BIRCHSTREET

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Grand Hyatt Grand Hyatt Bali ID - Bali

Food and Beverage

Entry Level Manager

Full-time

Local

Summary

What is your passion? Whether you are into tennis, shopping, crafts, or karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team.

Now we are looking for a dynamic, outgoing, and enthusiastic Outlet Manager with a strong background and experience in Food & Beverage to lead Salsa Verde Italian Restaurant at Grand Hyatt Bali. We are seeking a passionate hospitality professional who can inspire the team, deliver exceptional guest experiences, and drive operational excellence in our vibrant Italian dining venue.

The Outlet Manager will be responsible for overseeing the daily operations of Salsa Verde Italian Restaurant, ensuring the highest standards of service, food quality, and guest satisfaction. The role also involves handling guest and employee inquiries in a courteous and efficient manner, addressing concerns promptly, and ensuring appropriate follow-up whenever immediate solutions cannot be provided. .

Manages the day-to-day operations of the assigned outlet, ensuring consistency in service standards and guest satisfaction.

Handles guest and employee inquiries courteously and efficiently, resolving issues promptly or escalating where necessary.

Aligns outlet operations with Hyatt’s corporate strategy and ensures brand standards are consistently applied.

Maximizes team productivity through effective scheduling, multi-skilling, and motivation.

Keeps up to date with market trends, guest preferences, and competitor offerings to maintain a competitive edge.

Ensures the outlet team maintains high standards of grooming, punctuality, and professionalism

Works closely with kitchen, events, and other departments to deliver seamless operations.

Qualifications

Minimum of 1-2 years of solid experience as Outlet Manager in a large 5-star luxury hotel or Restaurants

Has a solid background in working in a high-demand business environment.

Has strong leadership skills, train and develop team, and is a role model.

Eloquent in English communication in both written and spoken.

Is well versed in working with Property Management Systems, experience with, HOTSOS, BIRCHSTREET is a plus.

Has proven track of working with timelines and targets.

Highly conscientious and diligent.

Diploma in Hospitality or other relevant fields. A Bachelor’s Degree is a plus.

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