Operations Officer - Custom Program

binus; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

binus is seeking a Training Coordinator in Jakarta to manage end-to-end training operations. You will coordinate scheduling for lecturers and teams, organize customized programs, and ensure all training materials and venues are prepared ahead of time.

The role requires at least 2 years of experience in training coordination, strong organizational skills, and effective communication. You will handle vendor liaison, participant data input, attendance, and post-training reporting.

Qualifications

• Bachelor degree is required.
• Minimum 2 years of working experience.
• Strong organizational and communication skills required.

Responsibilities

• Coordinate pre-training activities and scheduling of sessions.
• Organize customized training programs and prepare materials.
• Manage vendor requirements and venue arrangements outside Jakarta.
• Record attendance, participant lists, and training outcomes.
• Produce post-training reports and certificates.
• Maintain training calendars and liaise with direct supervisor.

Skills

SAP

Scheduling

Vendor liaison

Training administration

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

It\'s fun to work in a company where people truly BELIEVE in what they are doing!

We\'re committed to bringing passion and customer focus to the business.

Pre-Training Activities:

• Prepare the scheduling process for lecturers and team.
• Organize preparation of all customized training programs:
  • Create purchase order in SAP
  • Prepare assignment letter of facilitator, material of training and slide presentation
  • Prepare attendance list of participant and facilitator, rundown training, form best participant and best group, daily price and best price, the consumption, etc.
  • Input the participants database to system
• Accommodate the vendor requirements and ensure fulfill process before the execution. (e.g., venue, date, period, transportation for training in outside Jakarta, etc.)
• Ensure the material of training is available and ready before the execution (e.g., ensure revision, copying)
• Ensure readiness of the participant equipment for training (e.g., name tag, desk name, pen, etc.)
• Brief facilitator and arrange final meeting
• Ensure alignment between material and training module
• Check and inform participant list, training venue and rundown training activities to facilitator
• Update and maintain training calendars

During Trainig Activities:

• Ensure training program event arrangement (e.g., facility, administration, food & beverage, etc.)
• Ensure the attendance of facilitator during training.
• Acts as liaison between vendor and executive education

Post-Training Activities:

• Provide the training report, recap and inform the evaluation training to all participants.
• Report training evaluation to direct supervisor
• Prepare and distribute the training certificate
• Maintain training records (e.g., trainee lists, schedules, attendance sheets)
• Provide client satisfaction index.
• Ensure improvement in related training module

Management Support Activities:

• Provide Report to direct Supervisor
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by Direct Supervisor

Education Requirement:

• Minimum Bachelor Degree

Work Exposure/ Experience:

• Minimum 2 years of working experience

If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us!