Operational Manager - Full Service Restaurant (Non QSR)

MBN Consulting; Jakarta Selatan; Sur place; IDR 180 000 000 - 260 000 000; Plein temps

Résumé du poste

MBN Consulting is seeking an Operational Manager to lead multi-outlet restaurant operations, drive profitability, and maintain SOPs across brands. You will oversee daily operations, set performance targets, and ensure consistent service quality across venues.

The role requires strong leadership, financial acumen, and proven experience managing complex F&B operations; you will coach teams, monitor costs, and implement improvements to enhance guest satisfaction.

Qualifications

• Minimum Diploma in Hospitality, Bachelor’s degree in Business Management, or a related field.

Responsabilités

• Manage and oversee daily operations across multiple outlets and brands.
• Ensure achievement of sales targets and outlet profitability.
• Monitor and control Food Cost, Labor Cost, and Operating Expenses.
• Lead, develop, and evaluate operational teams.
• Maintain product quality, service standards, and SOP implementation.
• Analyze business performance and develop operational improvement strategies.

Connaissances

Leadership

Financial management

Cost control

Analytical thinking

Operational excellence

Formation

Diploma in Hospitality

Bachelor’s degree in Business Management

Description du poste

Operational Manager - Full Service Restaurant (Non QSR)

We are looking for an experienced Operational Manager to lead and oversee multi-outlet restaurant operations, drive business performance, and ensure operational excellence across our brands.

Key Responsibilities:

Manage and oversee daily operations across multiple outlets and brands.

Ensure achievement of sales targets and outlet profitability.

Monitor and control Food Cost, Labor Cost, and Operating Expenses.

Lead, develop, and evaluate operational teams.

Maintain product quality, service standards, and SOP implementation.

Analyze business performance and develop operational improvement strategies.

Qualifications:

Minimum Diploma in Hospitality, Bachelor’s degree in Business Management, or a related field.

Minimum 5–8 years of experience in F&B operations, preferably as an Operational Manager.

Proven experience managing multi-outlet and multi-brand restaurant operations.

Strong leadership, financial management, and cost control skills.

Excellent analytical, problem-solving, and decision‑making abilities.

Interested?

What can I earn as an Operations Manager