General Manager - Restaurant Chain

PT Michael Page Internasional Indonesia; Jakarta Pusat; Presencial; IDR 800.000.000 - 1.400.000.000; Tempo integral

Resumo da vaga

PT Michael Page Internasional Indonesia seeks a General Manager to oversee daily operations across multiple restaurant locations, ensuring brand consistency, SOP execution, and strong customer satisfaction.

The role requires a proven track record in leading large restaurant networks and driving revenue growth, with a focus on sustainable business expansion and people development.

Qualificações

• Degree in Hospitality Management, Business Administration, or related field.
• Minimum 10 years of experience in F&B, restaurant, hospitality, or retail operations.
• At least 5 years in a senior leadership role managing multiple outlets.

Responsabilidades

• Oversee daily operations across all restaurant locations.
• Ensure consistent execution of SOPs, service standards, and brand guidelines.
• Drive operational excellence and continuous improvement initiatives.
• Develop and execute business strategies to achieve revenue, profitability, and growth targets.
• Establish a high-performance culture focused on accountability and customer service excellence.
• Ensure outstanding guest satisfaction across all outlets.
• Collaborate with Marketing teams to drive sales campaigns and promotional activities.
• Identify opportunities for revenue growth, new concepts, and market expansion.

Conhecimentos

Leadership

Customer service focus

Strategic thinking

People development

Formação

Bachelor's degree in Hospitality Management or Business Administration

Descrição da vaga

As General Manager, you will be responsible for leading and overseeing the overall performance of multiple restaurant outlets within the group. This role ensures operational excellence, sustainable business growth, profitability, customer satisfaction, brand consistency, and people development across all locations.

We are currently representing one of our client in the F&B industry with multiple Restaurants Outlets operation

Description

• Oversee daily operations across all restaurant locations.
• Ensure consistent execution of SOPs, service standards, and brand guidelines
• Drive operational excellence and continuous improvement initiatives
• Develop and execute business strategies to achieve revenue, profitability, and growth targets
• Establish a high-performance culture focused on accountability and customer service excellence
• Ensure outstanding guest satisfaction across all outlets
• Collaborate with Marketing teams to drive sales campaigns and promotional activities
• Identify opportunities for revenue growth, new concepts, and market expansion

Profile

• Degree in Hospitality Management, Business Administration, or related field
• Minimum 10 years of experience in F&B, restaurant, hospitality, or retail operations
• At least 5 years in a senior leadership role managing multiple outlets
• Strong experience overseeing restaurant chains with 5+ locations
• Proven track record in driving sales growth and operational improvement

Job Offer

• Exciting job with great scope for growth
• Opportunity to lead a transformative initiatives within the company