Restaurant Manager

CV. Berkah Alfani; Jawa Barat; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

CV. Berkah Alfani is seeking an experienced Outlet/Branch Manager to own the venue as a business unit and lead end-to-end operations. The role targets revenue and profit while upholding guest experience, team discipline, and tight cost controls.

You will manage daily service execution, staffing across shifts, and on-site group bookings, with a focus on upselling and relationship building. Strong P&L understanding and fast decision-making under pressure are essential.

Qualifications

• Bachelor's degree (S1) in Hospitality, Business, Management, or related field.
• 4+ years as Restaurant/Outlet/Branch Manager in high-volume F&B (multi-section operations preferred).
• Proven leadership: can run busy shifts, enforce standards, and build a disciplined team.
• Strong understanding of basic P&L drivers (revenue, COGS, labor, waste/shrink, controllable costs).
• Solid ops control mindset: SOP, cash handling discipline, inventory/receiving basics (FIFO/FEFO).
• Strong communication, problem-solving, and fast decision-making under pressure.

Responsibilities

• Run daily service execution, SOP compliance, speed/quality consistency, complaint handling, and service recovery.
• Roster planning, daily briefings, coaching, performance discipline, and staffing readiness across shifts.
• Convert inbound calls/WA/DM, manage group bookings execution on-site, upselling discipline, and local relationship building.
• Deliver revenue, COGS, labor, and controllable cost targets; weekly action plan based on numbers.
• Ensure stock availability, FIFO/FEFO discipline, shrink/waste prevention, stock count readiness, and clean audit trail.
• Align with kitchen leadership, HO purchasing, marketing, and finance to execute standards and campaigns.
• Daily/weekly reporting, issue log, root-cause fixes, and continuous improvement.

Skills

Leadership

Operations management

P&L knowledge

Problem solving

Communication

Decision making

Education

Bachelor's degree in Hospitality/Business/Management

Job description

About the role
Own the outlet as a business unit. Lead end-to-end operations to hit revenue and profit targets while ensuring excellent guest experience, strong team discipline, and tight cost/inventory controls.

Key responsibilities

Run daily service execution, SOP compliance, speed/quality consistency, complaint handling, and service recovery

Roster planning, daily briefings, coaching, performance discipline, and staffing readiness across shifts

Convert inbound calls/WA/DM, manage group bookings execution on-site, upselling discipline, and local relationship building

Deliver revenue, COGS, labor, and controllable cost targets; weekly action plan based on numbers

Ensure stock availability, FIFO/FEFO discipline, shrink/waste prevention, stock count readiness, and clean audit trail

Align with kitchen leadership, HO purchasing, marketing, and finance to execute standards and campaigns

Daily/weekly reporting, issue log, root-cause fixes, and continuous improvement

Requirements

Bachelor's degree (S1) in Hospitality, Business, Management, or related field

4+ years as Restaurant/Outlet/Branch Manager in high-volume F&B (multi-section operations preferred)

Proven leadership: can run busy shifts, enforce standards, and build a disciplined team

Strong understanding of basic P&L drivers (revenue, COGS, labor, waste/shrink, controllable costs)

Solid ops control mindset: SOP, cash handling discipline, inventory/receiving basics (FIFO/FEFO)

Strong communication, problem-solving, and fast decision-making under pressure